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Host - Toro

FAIRMONT • Chicago, IL • Posted 7 days ago via ZipRecruiter

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

As a Host at Toro Chicago, you will be an ambassador for exceptional service and cuisine, providing a memorable first impression for guests. This role involves engaging in warm, personal attention, understanding server tasks, and assisting guests with menu items. You will also be responsible for adhering to safety and sanitation policies, and contributing to the hotel's Corporate Social Responsibility initiatives.

Responsibilities

  • Consistently offer a professional, friendly greeting and engaging service
  • Understand the Server’s tasks in the outlet
  • Understand shift end reports in the outlet and the Point of Sale System
  • Understand all reservations systems and iPad systems for seating charts
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Follow brand policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
  • Follow hotel time and attendance policy
  • Follow grooming and attire guidelines
  • Must be available to work flexible shifts including AM, PM, evenings and weekends

Qualifications

Required

  • Previous service experience an asset
  • Previous Point of Sale System experience an asset, but not required
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to speak, read and write in English
  • Physical Aspects of Position: constant standing and walking throughout shift, frequent lifting and carrying up to 30 lbs, occasional kneeling, pushing, pulling, lifting

Full Job Description

Job Description

Job Description
Company Description

Join Our Culinary Excellence Team: Host

Across Latin America, food is more than a meal. It’s an event. It’s a celebration that’s shared, savored, and enjoyed with the finest spirits. Join us in this ritual. We welcome you to Toro, Richard Sandoval’s Restaurant and Tequila Bar, which features a casually unique upbeat dining experience. Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant’s lively and energetic bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines, and a variety of sugarcane spirits that will be expertly chosen by our Tequila Experts.

Job Description

Your Role: Cultivating Food & Beverage Excellence

As a Host Person at Toro Chicago, by Richard Sandoval, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

What Awaits You:

  • Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago and Accor properties worldwide—for you and your family.
  • Complimentary meals at our on-site employee cafeteria.
  • Lifelong Learning: Sharpen your skills through tailored programs at our Academies.
  • Impactful Work: Contribute to our Corporate Social Responsibility initiatives.
  • Health and Financial Well-Being: Benefit from comprehensive medical and dental coverage, and convenient direct deposit.
  • Limitless Growth: Explore career development opportunities within Fairmont Chicago and beyond. The sky truly is the limit!

Your Responsibilities:

  • Consistently offer a professional, friendly greeting and engaging service
  • Understand the Server’s tasks in the outlet
  • Understand shift end reports in the outlet and the Point of Sale System
  • Understand all reservations systems and iPad systems for seating charts
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Follow brand policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
  • Follow hotel time and attendance policy
  • Follow grooming and attire guidelines
  • Must be available to work flexible shifts including AM, PM, evenings and weekends
  • Other duties as assigned
Qualifications

Qualifications

  • Previous service experience an asset
  • Previous Point of Sale System experience an asset, but not required
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to speak, read and write in English

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting


Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Ready to Shape Culinary Excellence? Apply Now!

All your information will be kept confidential according to EEO guidelines.