Installation Manager

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Harlequin Design is a leader in creating visually stunning and innovative retail displays and pop-ups for luxury retail brands. Our team is dedicated to delivering exceptional craftsmanship and ensuring that each installation exceeds client expectations. We are seeking a dynamic and experienced Installation Manager to join our team and lead the installation process for our prestigious clients.

The Installation Manager will be responsible for overseeing the planning, coordination, and execution of retail display and pop-up installations. This role requires a keen eye for detail, strong project management skills, and the ability to lead a team to ensure high-quality installations that align with the brands standards and aesthetic. The Installation Manager will work closely with clients, designers, and production teams to deliver flawless installations on time and within budget. This position requires the ability to travel frequently to various installation sites.

Key Responsibilities:
- Oversee all aspects of installation projects from inception to completion.
- Develop detailed project plans, including timelines, budgets, and resource allocation.
- Coordinate with internal teams and external vendors to ensure seamless execution.
- Conduct site surveys and assessments to plan installations effectively.

Team Leadership:
- Lead and manage a team of installers, providing guidance, training, and support.
- Ensure team adherence to safety protocols and best practices.
- Monitor team performance and provide constructive feedback.

Client Liaison:
- Serve as the primary point of contact for clients during the installation process.
- Communicate project status, address concerns, and ensure client satisfaction.
- Manage client expectations and deliver exceptional customer service.

Quality Control:
- Ensure all installations meet the highest standards of quality and craftsmanship.
- Conduct final inspections and address any issues or discrepancies.
- Implement quality assurance procedures and continuous improvement practices.

Technical Proficiency:
- Read and interpret technical drawings and design plans.
- Conduct detailed site surveys to inform installation planning and execution.

Problem-Solving:
- Identify and resolve any issues or challenges that arise during installations.
- Develop contingency plans to mitigate risks and ensure project success.

Travel Requirements:
- Ability to travel frequently to various installation sites, sometimes on short notice.
- Flexibility to work outside of regular business hours, including evenings and weekends, to meet project deadlines.

Qualifications:

• Experience: Minimum of 5 years of experience in retail display, pop-up installation, or a related field, with at least 2 years in a managerial role.
• Skills:
  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in project management software and tools.
  • Ability to read and interpret design plans and blueprints.
  • Experience in conducting detailed site surveys.
  • Detail-oriented with a strong aesthetic sense.
  • Problem-solving abilities and a proactive approach.

Work Environment:

• Ability to travel frequently to various installation sites.
• Flexibility to work outside of regular business hours, including evenings and weekends, to meet project deadlines.
• Physical ability to lift and move display materials and equipment.

Benefits:

• Competitive salary and performance-based bonuses.
• Health and dental insurance.
• Retirement plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and growth.