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About Profit • Remote • Posted 15 days ago via ZipRecruiter
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The Office Manager and Workflow Ninja at About Profit is a key role responsible for overseeing the operations of the company, including a team of offshore admins and US-based bookkeepers and tax accountants. This position involves managing client workflow, budgets, and schedules to optimize profitability, ensuring all client-related tasks are completed on time and within budget. The role also includes HR responsibilities, such as employee onboarding and offboarding, and managing employee PTO and benefits.
Ideal for an administrative task manager and organization guru
START DATE: September 23, 2024
COMPENSATION: $67,000 Base + $8,000 Tax Season Success Bonus
W-2 EMPLOYEE
SCHEDULE:
Full-time
Hours vary by season - a detailed schedule is included at the end of this job listing
35 hours per week - 55 hours per week
Summer Fridays OFF!
LOCATION: 100% REMOTE
At About Profit, we are ALL about advising small business clients on maximizing their profitability. We are one of only 60 Profit First Mastery Certified Firms in the United States. That means we are the go-to experts in cash management and profitability for savvy small business owners who have cash in the bank to correlate to their profitability.
Even though our team stretches across the country, we work with a Staten Island hustle and a Brooklyn grind that our clients love.
Our team is growing! We need an office manager who can oversee the totality of our operations - including a combination of offshore admins plus US-based bookkeepers and tax accountants.
About Profit's Core Values
No A**holes: We promote positive interactions and are free from toxic behavior.
Friendly: We create a welcoming and approachable work environment.
Personable: We are genuine and create relatable interactions within the workplace.
Office Manager Key Responsibilities and Success Metrics
The office manager at About Profit is instrumental in keeping the team focused and on track when we work on bookkeeping and tax projects for our clients.
Client Budget & Workflow
Bookkeeping Client Service Level Agreements:
Success Metric: Ensure resolution of access issues within 24 hours (one business day)**
**Proof of client out-of-office evidence required to absolve missed deadlines in the event of inability to resolve bank account access issues
Tax Planning Client Service Level Agreements:
Tax - Prep
Success Metric: 100% full documentation by every admin of all client communications per protocols across ALL clients who have outstanding items
Tax - Approval / Filing
Client Invoicing & Renewals:
HR:
Success Metric: Staff benefits are managed accurately, and updates are completed on the same business day. Minimum 90% positive ratings for HR benefits management on annual employee survey
Ideal Office Manager Characteristics:
(preferred but not required)
Benefits & Perks:
Total Annual PTO - 5 weeks + 3 days
COMPENSATION: $67,000 Base + $8,000 Tax Season Success Bonus
APPLICATION PROCESS:
SCHEDULE:
Full-time, hours vary by season [2,136 Total Hours per Year]
January 1st - January 14th (Standard Business Hours - 40 Hours per Week)
January 10th - April 15th (Tax Season Hours - 55 Hours per Week)
April 16th - Friday Before Memorial Day (Standard Business Hours - 40 Hours per Week)
Memorial Day - Labor Day (Summer Hours - FRIDAYS OFF - 35 Hours per Week)
Day After Labor Day - Dec 31st (Standard Business Hours - 40 Hours per Week)
Standard Business Hours*
(Five days per week; 40 hours per week)
*Select a start time between 8:00 am EST - 10:00 am EST to complete 7 hours of work with a required 45-minute lunch break.
Monday through Friday
8:00 am - 4:00 pm MST
9:00 am - 5:00 pm CST
10:00 am - 6:00 pm EST
Tax Season Business Hours(Six days per week; 55 hours per week)
Monday through Thursday
8:00 am - 6:00 pm MST
9:00 am - 7:00 pm CST
10:00 am - 8:00 pm EST
Fridays
8:00 am - 4:00 pm MST
9:00 am - 5:00 pm CST
10:00 am - 6:00 pm EST
Saturdays
8:00 am - 2:00 pm MST
9:00 am - 3:00 pm CST
10:00 am - 4:00 pm EST
Summer Hours - Fridays Off (Four days per week; 35 hours per week)
Monday through Thursday
7:00 am - 4:30 pm MST
8:00 am - 5:30 pm CST
9:00 am - 6:30 pm EST
Fridays
Off
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