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Greenlight Connections • Remote • Posted 10 days ago via ZipRecruiter
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The Patient Services Representative (PSR) is a remote position under the general direction of an Operations Manager, focusing on providing solutions and answering general customer service inquiries for patients and providers. This includes insurance verification, billing inquiries, and helping coordinate access to therapies through the patient’s healthcare provider. The role requires a stable internet connection, a quiet work space, and involves completing a paid, comprehensive remote training program.
Patient Services Representative (PSR) (Remote, Work from Home))
ACTIVELY SEEKING MILITARY SPOUSES AND VETERANS FOR A REMOTE PATIENT SERVICES POSITION REPRESENTING A FORTUNE 10 MEDICAL DISTRIBUTION COMPANY. Work from home while improving the lives of patients!
Fort Liberty and Fayetteville NC. areas preferred
Job Type: Full-Time, 1099 Contract
Schedule: Monday to Friday, 8 hours/day
Qualified candidates must provide a stable internet connection and have a quiet and secure space that is free from interruptions to work at home.
Who are We?
Greenlight Connections is a unique staffing and placement firm that is dedicated to matching qualified military spouses, veterans, dependents, and other members connected to the military community with rewarding, remote jobs. Visit us at greenlightconnects.com
Position Summary:
Under the general direction of an Operations Manager, the Patient Services Representative (PSR) will work diligently with patients and providers by providing them with solutions and answering general customer service inquiries which could include insurance verification, billing inquiries, and help coordinating access to therapies through the patient’s healthcare provider. All PSRs will complete a paid, comprehensive remote training program before interacting with patients.
Positions and Salaries:
We have several job positions available with varying skill levels.
All contractors will receive a fixed, hourly starting rate while completing training. Upon successful completion of training, contractors will receive a premium, certified hourly pay rate.
Primary Duties and Responsibilities:
Depending on the specific program contracted, duties may include one or more of the following activities:
Education and Experience Requirements:
A minimum of a High School diploma/GED is necessary, Associates Degree or Bachelor’s Degree is preferred. Certificates in Medical Coding, Medical Billing, or related fields are a plus.
The position requires broad training in fields such as customer service, computer sciences, medical billing and coding, and business administration.
Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections is necessary. Having 2-3 years of Customer Service or Patient Services experience is HIGHLY DESIRABLE!
Skills and Knowledge Requirements:
Remote Work Environment Criteria
Must be willing to commit to a:
Job Type: Full-Time, 1099 Contract
Schedule: Monday to Friday, 8 hours/day. Training schedule is 8:30-5:30 EST
Work Location: Remote, Working from Home. Must be located in the United States.
What Can You Expect After You Apply?
Job Types: Full-time, Contract
Pay: $16.00 - $18.00 per hour
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