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Goodwill Industries of Southwest Florida • Fort Myers, FL • Posted 3 days ago via ZipRecruiter
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The Assistant Store Manager at Goodwill Industries of Southwest Florida is responsible for assisting the Store Manager in achieving revenue, expense, and profit objectives as outlined in the store's budget. This role involves training staff, ensuring compliance with production goals, merchandise standards, customer service expectations, and adherence to company policies. The position requires a blend of business acumen, interpersonal skills, and leadership to meet performance standards. Working long hours, weekends, evenings, and holidays are often part of the job.
Goodwill INDUSTRIES OF Southwest Florida, INC.
Assistant Manager
Full time
Location: Multiple Locations In Naples (Collier County)
Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Under the general guidance of the Store Manager, the Assistant Manager of a Store performs and assists with the following primary duties: achievement of revenue, expense and profit objectives as outlined in the store's budget, training of staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration and full adherence to all company policies and procedures. Must have the right combination of business acumen, interpersonal skills, and leadership necessary to meet the performance standards for the store. Working long hours, weekends, evenings and holidays are often part of the job.
Required Experience: High school diploma or the equivalent required, college degree preferred; Two years of retail sales experience required; One year of experience in a management/supervisory capacity required.
Required skills: Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone. Must have skills to work in stressful conditions and use good judgment, patience and understand. Follow oral and written instructions; familiarity with business related mathematics; Supervise and train staff in production, merchandising, checkout and customer service; bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds; able to stand for long periods of time; may have to occasionally work outdoors where temperatures and climate can fluctuate
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