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Service Technician
Dynamic Roofing • Centennial, CO • Posted 8 days ago via ZipRecruiter
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In-person • Full-time • Senior Level
Job Highlights
Using AI ⚡ to summarize the original job post
Dynamic National is seeking a highly motivated, organized, and reliable Service Technician to be the main point of contact on-site during service calls, estimates, and repairs. The role involves conducting roof repairs and inspections, supervising crews, and ensuring customer satisfaction. The position requires travel along the front range with occasional trips to the mountain regions. A minimum of 5 years in roofing and exceptional communication skills are required.
Responsibilities
- Be the main point of contact on-site during service calls, estimates, and repairs
- Conduct scheduled roof repairs and emergency repairs as needed
- Conduct roof inspections, assessments, and estimates for roof repairs
- Supervise crew when working on larger repairs to ensure full customer satisfaction
- Provide updates to customer and team members on status of service
- Document service (before and after photos), status updates, completion and upload to CRM
- Address any challenges occurring on the job site and provide timely, effective solutions
- Monitor and enforce site safety standards and compliance with all local regulations
- Perform post-work walk and/or verification with customer to ensure customer satisfaction
- Willing to travel for training when needed
Qualifications
Required
- Minimum of 5 years' experience working in roofing
- Previous experience in multiple roof systems and repairs (flat and sloped)
- Experience with roof repair estimating
- Exceptional communication skills and professionalism
- Willingness to learn and be flexible in process and documentation
- Decision-making skills and ability to self-manage effectively
- High attention to detail, able to organize and coordinate many moving parts at one time
- Confident with customer and subcontractor interaction and an energetic and positive attitude
Full Job Description
Job Description
Dynamic National is seeking a highly motivated, organized and reliable individual looking for a fast-paced organization who is invested in your personal and professional growth. We strive for the highest level of success in what we do through our gold standard service and workmanship ethics.
As the Service Technician at Dynamic National, your core responsibilities will be, but not limited to:
- Be main point of contact on-site during service calls, estimates and repairs
- Conduct scheduled roof repairs and emergency repairs as needed
- Conduct roof inspections, assessments and estimates for roof repairs
- Supervise crew when working on larger repairs to ensure full customer satisfaction
- Provide updates to customer and team members on status of service
- Document service (before and after photos), status updates, completion and upload to CRM
- Address any challenges occurring on the job site and provide timely, effective solutions
- Monitor and enforce site safety standards and compliance with all local regulations
- Perform post-work walk and/or verification with customer to ensure customer satisfaction
- Willing to travel for training when needed
Qualifications & Experience
- Minimum of 5 years' experience working in roofing a must
- Previous experience in multiple roof systems and repairs (flat and sloped)
- Experience with roof repair estimating a plus
- Exceptional communication skills and professionalism
- Willingness to learn and be flexible in process and documentation to comply with Dynamic
- Decision-making skills and ability to self-manage effectively
- High attention to detail, able to organize and coordinate many moving parts at one time
- Confident with customer and subcontractor interaction and an energetic and positive attitude.
Travel required 85% of the time with most travel being along the front range with occasional requests in the mountain regions, as needed.
Company vehicle and travel expenses provided.
Occasional weekend work required when needed.
Job Type: Full-time
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