Business Training Coordination, Shared Services

UNITED WAY OF MASSACHUSETTS BAY AND MERRIMACK VALLEY

Job Description

About United Way:

We are the Uniters. We bring people together to solve problems. We identify the most pressing issues in our community, and we bring together the people we think can solve them. United Way funds agencies that, working together, can address the nuances of complex problems like homelessness or the academic achievement gap. We create programs and initiatives to fill unmet needs. We deploy volunteers and socially responsible companies as the engines of change and the feet on the street, delivering hope to people in need. We raise funding through generous donors who understand that social change can't happen without it.

POSITION TITLE: Business Training Coordinator, Shared Services MA

DIVISION: Community Impact

REPORTS TO: Vice President, Shared Services MA

STATUS: Full time, grant funded non-exempt (Grade Level 8)

POSITION OVERVIEW:

United Way seeks an experienced program coordinator to provide core level administrative support for the day-to-day activities of executing our business training strategy. The ideal candidate has deep experience in project coordination and extraordinary attention to detail as well as a familiarity with family childcare operations. This grant-funded position is funded full time through the end of June 2025. Funding is anticipated to continue beyond this grant period but not guaranteed. The salary for this position through the grant period is $55,000. This position will support systems- and community-level change for young children in United Way's footprint, through supporting the sustainability of the childcare field, including the following key responsibilities:

KEY RESPONSIBILITIES:

• Provides administrative and coordination support to the Shared Services business training team
• Coordinates enrollment with partners and trainers
• Ensures all data is accurately reflected in Salesforce database
• Coordinates completion of pre and post surveys
• Analyzes pre and post survey data
• Outreach to educators as needed
• Technology coaching as needed
• Translation as needed
• Meetings with Shared Services and training/coaching teams
• Represents the organization warmly and professionally

REQUIREMENTS:

• Commitment to Diversity, Equity, and Inclusion and to the mission of the United Way of Massachusetts Bay and Merrimack Valley.
• Specialized training or experience in administration, or related field
• Language: Spanish and English
• Familiarity with early education (family childcare a plus)
• Previous experience as a project coordinator
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Good interpersonal and communication skills
• Organized and able to create multiple timelines and schedules
• Attention to detail
• Able to multitask, prioritize, and manage time efficiently
• Excellent verbal and written communication skills
• Able to analyze problems and strategize for better solutions
• Flexibility with virtual work

United Way of Massachusetts Bay is committed to hiring individuals

who reflect the diversity of the communities it serves.

For information on additional opportunities, please access our Web Site at www.unitedwaymassbay.org