General Manager

Job Summary: The General Manager directs, manages, and optimizes a branch production facility's overall operations and financial performance (P&L). Reports to the Regional Manager.

Salary Range: $120k - $150k DOE

Bonus: This position is eligible to participate in the General Manager Bonus program.

Vehicle: Eligible for a company-issued vehicle and fuel card for business and personal use

Our full-time employees enjoy:

401k plan with company match

Medical, dental, vision, FSA/HSA

Life insurance, disability insurance

Vacation, sick time, holidays

Career advancement

Learning and development opportunities

Inclusive and diverse team environment

Essential Functions:

• Directs, manages, and optimizes a plant facility's overall operations and financial performance (P&L).
• Directs multi-functional plant teams including customer service, plant and equipment maintenance, production, quality assurance, and human resources.
• Ensures high levels of service quality and customer satisfaction.
• Responsible for employee development to fuel the branch’s growth and profitability by assessing needs, providing growth opportunities, setting clear goals, encouraging continuous learning, supporting career advancement, and fostering a team-oriented environment.
• Ensures that all required administrative functions are performed in accordance with policy and in a timely manner.
• Sets policies and procedures that guide branch operations' productivity, quality, and cost efficiency.
• Collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals.
• Supports the development and deployment of processing practices focused on quality and continuous improvement.
• Ensures robust plant safety and security, auditing, and training procedures are implemented to meet OSHA and other required regulations.
• May lead labor relations negotiations and engage with union leadership involving branch operations.
• Ensures the execution of various projects as assigned by upper management.

Qualifications:

• Demonstrate exceptional skills in the areas of production, sales, service, preferably within the industrial laundry or linen supply industries.
• 5+ years of managerial experience.
• Show excellent verbal and written communication skills in English, and superior organizational skills.
• Possess a proven ability to lead, motivate and develop staff.
• Exhibit a strong commitment to superior customer service and business growth
• Display enthusiasm and exceptional interpersonal skills.
• Successful experience dealing with unions and labor relations preferred.
• Have a valid driver’s license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.

Education:

Bachelor's degree in management, engineering, finance or equivalent preferred.

Physical Requirements:

Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Environmental Conditions:

General office environment, vehicles on public roads, customer locations, areas of a typical industrial laundry facility.

Travel Requirements:

Regularly, driving by vehicle within a designated branch territory. Occasional travel by plane.