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TEAM LEADER

Church's Chicken • Phoenix, AZ 85029 • Posted 5 days ago via ZipRecruiter

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Team Leader at Church's Chicken is responsible for solving problems, seeking help when necessary, and providing guidance to others. This role involves ensuring all Team Members complete their Shift Excellence tasks, maintaining a clean and neat appearance among employees, prioritizing customer needs, ensuring food safety and quality, and resolving customer complaints. The position requires experience in the restaurant industry and a readiness to lead a team.

Responsibilities

  • Takes ownership and responsibility for solving problems.
  • Seeks help from others when appropriate.
  • Provides help and guidance to others.
  • Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s).
  • Ensures employees are clean and neat in appearance.
  • Prioritizes customer needs.
  • Ensures food safety, quality, and accuracy of orders.
  • Resolves customer complaints quickly while maintaining positive customer relations.

Qualifications

Required

  • Experience in the restaurant industry.
  • Readiness to lead a team.

Full Job Description

Job Description

Job Description

The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.

  • Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s).
  • Ensures that employees are clean and neat in appearance.
  • Personally demonstrates that customer needs are the highest priority.
  • Ensures food safety, quality and accuracy of orders.
  • Resolves customer complaints quickly while maintaining positive customer relations.

Church's Chicken is looking for people who have experience in the restaurant industry and who are ready to start leading a team.

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