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Security Mutual Life Insurance • Remote • Posted 8 days ago via ZipRecruiter
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As a Remote Customer Service Representative at Security Mutual Life Insurance, you will handle incoming calls in a fast-paced call center environment, build relationships with clients and agents, and process payments and complex service requests. This role is remote, requiring reliable internet service, and supports a variety of states including NY, PA, NJ, CT, MA, AL, FL, TX, OH, MN, IN, GA, IL, IA, AZ, and NC, excluding the City of New York.
About Security Mutual Life Insurance
Security Mutual is a trusted Property and Casualty Insurance company founded in 1887, originally providing fire insurance coverage in New York State. They offer insurance for homes and businesses, with over $111 million in assets and a policyholder surplus of over $61 million. They prioritize privacy protection, offer Identity Management Services, secure payment options, and support charitable endeavors in their community.
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests.
The level for this position will be determined based on factors including relevant skills, experience and other qualifications.
This is a remote position. Reliable internet service is required for the role. SML supports remote work for NY, PA, NJ, CT, MA, AL, FL, TX, OH, MN, IN, GA, IL, IA, AZ and NC. This position cannot be performed in the City of New York.
Description of Duties & Responsibilities:
Required skills & experience:
Education Required: Associate’s degree in business or related field.
Pay Range: $18.16 to $20.07 hourly
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.
Visa sponsorship is not available for this position
Relocation assistance is not available for this position
Security Mutual is an Equal Opportunity Employer
About SML:
Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability.
We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States.
We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service.
At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.
Federal & State Labor Law Posters: https://app.jjkellerlaborlawposters.com/posters/eyJhbGciOiJIUzUxMiIsInR5cCI6IkpXVCJ9.eyJhY2NvdW50SWQiOiIyMDAwMjYzNzYiLCJjb250YWN0SWQiOiI2MDM0NTEwNzIiLCJpc3MiOiJub2Rlc2VydmVyIiwiaWF0IjoxNzE1Nzg1MTkxfQ.-rAVYXuQ6MYiyW6A4h0VkgupKS056fafrnQsEC5iudffhbQ_B1xUFOaNYPb2NNPrJgWrUlgVC2njIxS-0qW3Ow?mapView
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