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Host/Hostess
Great Wolf Lodge • Elkton, MD 21921 • Posted 30+ days ago
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In-person • Full-time • $16.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Host/Hostess at Great Wolf Lodge is responsible for greeting guests, escorting them to their assigned dining area, and monitoring their needs throughout service. This role is crucial in ensuring a welcoming experience for all guests and involves managing table availability, informing customers of promotions, and assisting the dining room staff as needed.
Responsibilities
- Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
- Informs customers of promotions and notifies them of assigned server
- Manages patron wait list as needed
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies
- Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed
Qualifications
Required
- Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
- Successful completion of criminal background check and drug screen
Preferred
- Previous host and/or restaurant front of house experience
- Strong communication skills
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
About Great Wolf Lodge
Great Wolf Lodge is a chain of indoor water park resorts operating across the United States and Canada. The company offers family-friendly resorts with indoor water parks, themed suites, restaurants, arcades, and spa services. Known for its comprehensive family entertainment experience, Great Wolf Lodge continues to expand and enhance its offerings to cater to a wide range of visitors seeking water park fun and accommodation.
Full Job Description
Pay: $16 per hour
At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.
Essential Duties & Responsibilities
- Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
- Informs customers of promotions and notifies them of assigned server
- Manages patron wait list as needed
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
- Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed
Basic Qualifications & Skills
- Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
- Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
- Previous host and/or restaurant front of house experience
- Strong communication skills
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Physical Requirements
- Able to lift up to 30 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
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