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Case Manager Pharmacy Technician (Missouri)
A-Line Staffing Solutions • Remote • Posted 1 day ago via ZipRecruiter
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Remote • Full-time • $20.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Case Manager Pharmacy Technician is a vital part of the front-line patient and caregiver support, acting as a Social Determinants of Health (SDOH) resource for patients and family members throughout their patient assistance journey. This role involves patient-centered support, acting as a liaison between patients, caregivers, medical professionals, internal and external matrix partners, and requires flexibility to work any 8-hour shift between 7:00 am and 7:00 pm. The position is fully remote and offers career growth potential.
Responsibilities
- Assist patients/caregivers as appropriate to function as a patient advocate, educator, and single point of contact for patients, and caregivers.
- Field incoming phone calls from patients, caregivers, and providers; triage calls and route to the appropriate team for further action if applicable.
- Provide scripted information on how patients can access reliable sources of information through various resources available.
- Assess patient’s needs upon initial welcome call and through navigation, matching the patient’s needs with appropriate resources and support within program offerings.
- Provide newly registered patients with a welcome call including patient support materials and resources.
- Adhere to all appropriate compliance standards outlined in business rules, policies, and SOPs.
- Assess patient barriers based on SDOH which include factors such as, but not limited to, socioeconomic status, education, housing, transportation, food, physical environment, employment, and social support networks, as well as access to health care. Refer patients to aligned resources within program service offerings.
- Identify patients closest SDOH resource outlet and assist in scheduling to obtain available resources.
Qualifications
Required
- One year pharmacy technician experience
- High School Diploma or GED
- Current MO pharmacy technician registration in good standing, or eligible to obtain
- Looking for candidates with prior authorization / managed care experience
- Basic math calculation skills
- Punctual and reliable
- Ability to work a flexible schedule
- Ability to adapt and develop new skills as needed
About A-Line Staffing Solutions
A-Line Staffing Solutions is a prominent staffing agency in the pharmaceutical, medical, and IT industries, connecting top talent with great career opportunities nationwide. They specialize in providing flexible staffing solutions for healthcare, IT, and administrative professionals, emphasizing strong client relationships and effective communication. Job seekers can benefit from their extensive network and a wide range of positions in various fields.
Full Job Description
Job Description
A-Line Staffing is now hiring remote Case Managers in Missouri. The Pharmacy Technician Case Manager would be working PERM/DIRECTLY for a large life sciences organization and has career growth potential. This would be full time / 40+ hours per week. MUST HAVE 1 year of Pharmacy Technician experience AND current MO pharmacy technician registration in good standing, or eligible to obtain.
If you are interested in this remote Case Manager position, please contact Corrin Misak at cmisak@alinestaffing.com or (586) 710-7958.
Case Manager Compensation & Highlights
- SUMMARY: The Case Manager / Patient Support Navigator is a vital part of the front-line patient and caregiver support. The CM-PSN acts as a Social Determinants of Health (SDOH) resource for patients and family members throughout their patient assistance journey. The CM-PSN provides patient-centered support, acts as liaison between patients, caregivers, medical professionals, internal and external matrix partners.
- Pay Rate $20.00 per hour
- Daily Shift: Monday - Friday 7:00 am – 7:00 pm (MUST BE FLEXIBLE TO WORK ANY 8 HOUR SHIFT BETWEEN THESE HOURS)
- Start Date: 10/28, offers will be out by 10/11
- Fully work from home WFH, computer equipment is provided.
Case Manager Responsibilities
- Assist patients/caregivers as appropriate to function as a patient advocate, educator, and single point of contact for patients, and caregivers.
- Field incoming phone calls from patients, caregivers, and providers; triage calls and route to the appropriate team for further action if applicable.
- Provide scripted information on how patients can access reliable sources of information through various resources available.
- Assess patient’s needs upon initial welcome call and through navigation, matching the patient’s needs with appropriate resources and support within program offerings.
- Provide newly registered patients with a welcome call including patient support materials and resources.
- Adhere to all appropriate compliance standards outlined in business rules, policies, and SOPs.
- Assess patient barriers based on SDOH which include factors such as, but not limited to, socioeconomic status, education, housing, transportation, food, physical environment, employment, and social support networks, as well as access to health care. Refer patients to aligned resources within program service offerings.
- Identify patients closest SDOH resource outlet and assist in scheduling to obtain available resources.
Case Manager Qualifications
- One year pharmacy technician experience
- High School Diploma or GED
- Current MO pharmacy technician registration in good standing, or eligible to obtain
- Looking for candidates with prior authorization / managed care experience
- Basic math calculation skills
- Punctual and reliable
- Ability to work a flexible schedule
- Ability to adapt and develop new skills as needed
If you think this Case Manager position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!
Corrin Misak – Staffing Manager II
cmisak@alinestaffing.com or (586) 710-7958
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