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Non Profit Customer Support

ALONJA Enterprises LLC • Remote • Posted 1 day ago via ZipRecruiter

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Remote • Full-time • $12.00-$15.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Join our team as a Work-from-Home Call Center Agent to support non-profit organizations by processing donations and providing exceptional donor experiences. This role involves managing inbound and outbound calls, providing compassionate customer service, maintaining accurate donor records, and striving to exceed performance metrics for career advancement.

Responsibilities

  • Manage inbound and outbound calls to process donations for various non-profits efficiently.
  • Provide compassionate customer service, addressing donor questions and concerns effectively.
  • Maintain accurate donor records by entering information into our database with precision.
  • Follow up with donors as needed to ensure satisfaction and continued support.
  • Strive to exceed performance metrics to unlock pathways for career advancement.

Qualifications

Required

  • High school diploma or equivalent.
  • Minimum 6 months of virtual call center experience or 1 year brick and mortar
  • Able to pass a background check
  • Excellent verbal communication skills.
  • Reliable internet connection and a quiet workspace.
  • Basic proficiency in computer skills.
  • Flexibility to work evenings and weekends (Your schedule, your choice).
  • Windows 11 (No Mac OS or Chromebooks)

About ALONJA Enterprises LLC

ALONJA Enterprises LLC connects individuals with genuine work-from-home opportunities, allowing them to choose their employers and set their own schedules. It partners with top companies worldwide to offer a wide range of remote job options, providing a platform for a flexible and fulfilling career journey.

Full Job Description

Job Description

Job Description

Calling All Passionate Individuals!

Are you passionate about making a difference in the world? Do you excel in communication and customer service? Join our team as a Work-from-Home Call Center Agent and help support non-profit organizations by processing donations and providing exceptional donor experiences.

Responsibilities:

  • Manage inbound and outbound calls to process donations for various non - profits efficiently.
  • Provide compassionate customer service, addressing donor questions and concerns effectively.
  • Maintain accurate donor records by entering information into our database with precision.
  • Follow up with donors as needed to ensure satisfaction and continued support.
  • Strive to exceed performance metrics to unlock pathways for career advancement.


RequirementsRequirements
  • High school diploma or equivalent.
  • Minimum 6 months of virtual call center experience or 1 year brick and mortar
  • Able to pass a background check
  • Excellent verbal communication skills.
  • Reliable internet connection and a quiet workspace.
  • Basic proficiency in computer skills.
  • Flexibility to work evenings and weekends (Your schedule, your choice).
  • Windows 11 (No Mac OS or Chromebooks)


BenefitsBenefits
  • Work conveniently from your home environment.
  • Competitive starting pay ranging from $0.025 per talk minute (Averaging $12-15/hour, with potential for increases.)
  • Clear paths for career growth based on your performance and dedication.
  • Join a supportive team environment committed to making a meaningful impact.

If you're dedicated, empathetic, and eager to support important causes, apply today to join our team and contribute to something truly meaningful!