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Sr. IT Analyst - Epic Willow (Pharmacy) Inpatient: Relocation Incentives Available up to $11,000
The Queen's Health Systems • Honolulu, HI 96823 • Posted 30+ days ago
In-person • Full-time • Senior Level
RESPONSIBILITIES
Relocation incentive of up to $7,500 is available to full-time, external candidates in exchange for a two (2) year commitment. Housing incentive of up to $3,500 is available to full-time, external candidates.
**About Us**
The Queen's Health Systems is the oldest and largest healthcare system in Hawaii. Founded in 1859 by Queen Emma and King Kamehameha IV, Queen's has a long standing reputation for excellence in specialty care across the islands
Queen's has been leveraging the electronic health record (EHR) system powered by Epic since 2006. CARE*Link, as the EHR is known at Queen's, is a system that requires regular maintenance and upgrades in addition to the add-on modules for improved and enhanced performance providing increased utility for end-users and patients through the patient portal.
The demand for a qualified IT Analyst to join the CARE*Link team has only been accelerated by the growth and expansion of the system and we are looking for an analyst to join our team.
**The Opportunity**
As an Information Technology (Info Tech) Analyst, you will play a critical role in building, assessing, troubleshooting and fine-tuning CARE*Link.
You will become an expert on the Queen's existing build and modules currently in use. Participate on projects and initiatives to implement new modules and technology within CARE*Link and throughout The Queen's Health Systems. In addition, be a part of a highly interconnected team of analysts ensuring end-users have the tools they need to make and document medical decisions leading to better patient outcomes and safety.
You are a fit for the role if you take pride in providing solutions for end-users based on requests submitted for workflow optimization; research and share new functionality that has the ability to improve the system; and work well in a fast paced, evolving department and health system.
**What you will work on**
+ Analyze, build, test and provide go-live support for new functionality
+ Participate in operational user group meetings to discuss optimization of CARE*Link
+ Provide 24/7 on-call assistance to end-users (rotation)
+ Participation on projects to implement new tools, modules and technology
I. JOB SUMMARY/RESPONSIBILITIES:
- Supports complex, high-risk application/systems in assigned area(s).
- Provides technical expertise and oversight of information systems of moderate to high complexity in designated area(s).
- Provides technical expertise and guidance in formulation of procedures and best practice for users, setting priorities and technical direction.
- Supervises and directs work of assigned staff.
- Leads information system planning, both short and long term in assigned area.
- Monitors activities to ensure coordination and management of projects and work assignments meet established dates and timelines.
- Works with PMO to coordinate the implementation of related systems/applications when needed.
II. TYPICAL PHYSICAL DEMANDS:
- Continuous: seeing, speaking, repetitive arm/hand motions, sitting, static gripping of an object for prolonged periods.
- Frequent: standing, sitting, walking, finger dexterity, hearing.
- Occasional: stooping/bending, carrying usual weight of 12 pounds, reaching above shoulder level.
- Operates computer equipment and copy machines.
III. TYPICAL WORKING CONDITIONS:
- Not substantially subjected to adverse environmental conditions.
- Work schedule includes providing 24 hours/7 days a week support as required.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
- Bachelor's degree in Information Technology (IT) field or related field; four (4) years experience in IT demonstrating technical knowledge to independently design, test, and implement intermediate to complex business or clinical applications systems may be substituted for educational requirement.
- Based on area of assignment, must successfully complete and maintain certification(s) in the application(s) assigned, and as may be specified per the training agreement.
B. EXPERIENCE:
- Minimum six (6) years experience in specific IT area of responsibility.
- Two (2) years IT project management experience preferred.
- Prior supervisory/management experience.
- Expertise in specific areas of responsibility in IT.
- Knowledge and ability to lead projects/initiatives of moderate complexity.
Equal Opportunity Employer/Disability/Vet
Relocation incentive of up to $7,500 is available to full-time, external candidates in exchange for a two (2) year commitment. Housing incentive of up to $3,500 is available to full-time, external candidates.
**About Us**
The Queen's Health Systems is the oldest and largest healthcare system in Hawaii. Founded in 1859 by Queen Emma and King Kamehameha IV, Queen's has a long standing reputation for excellence in specialty care across the islands
Queen's has been leveraging the electronic health record (EHR) system powered by Epic since 2006. CARE*Link, as the EHR is known at Queen's, is a system that requires regular maintenance and upgrades in addition to the add-on modules for improved and enhanced performance providing increased utility for end-users and patients through the patient portal.
The demand for a qualified IT Analyst to join the CARE*Link team has only been accelerated by the growth and expansion of the system and we are looking for an analyst to join our team.
**The Opportunity**
As an Information Technology (Info Tech) Analyst, you will play a critical role in building, assessing, troubleshooting and fine-tuning CARE*Link.
You will become an expert on the Queen's existing build and modules currently in use. Participate on projects and initiatives to implement new modules and technology within CARE*Link and throughout The Queen's Health Systems. In addition, be a part of a highly interconnected team of analysts ensuring end-users have the tools they need to make and document medical decisions leading to better patient outcomes and safety.
You are a fit for the role if you take pride in providing solutions for end-users based on requests submitted for workflow optimization; research and share new functionality that has the ability to improve the system; and work well in a fast paced, evolving department and health system.
**What you will work on**
+ Analyze, build, test and provide go-live support for new functionality
+ Participate in operational user group meetings to discuss optimization of CARE*Link
+ Provide 24/7 on-call assistance to end-users (rotation)
+ Participation on projects to implement new tools, modules and technology
I. JOB SUMMARY/RESPONSIBILITIES:
- Supports complex, high-risk application/systems in assigned area(s).
- Provides technical expertise and oversight of information systems of moderate to high complexity in designated area(s).
- Provides technical expertise and guidance in formulation of procedures and best practice for users, setting priorities and technical direction.
- Supervises and directs work of assigned staff.
- Leads information system planning, both short and long term in assigned area.
- Monitors activities to ensure coordination and management of projects and work assignments meet established dates and timelines.
- Works with PMO to coordinate the implementation of related systems/applications when needed.
II. TYPICAL PHYSICAL DEMANDS:
- Continuous: seeing, speaking, repetitive arm/hand motions, sitting, static gripping of an object for prolonged periods.
- Frequent: standing, sitting, walking, finger dexterity, hearing.
- Occasional: stooping/bending, carrying usual weight of 12 pounds, reaching above shoulder level.
- Operates computer equipment and copy machines.
III. TYPICAL WORKING CONDITIONS:
- Not substantially subjected to adverse environmental conditions.
- Work schedule includes providing 24 hours/7 days a week support as required.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
- Bachelor's degree in Information Technology (IT) field or related field; four (4) years experience in IT demonstrating technical knowledge to independently design, test, and implement intermediate to complex business or clinical applications systems may be substituted for educational requirement.
- Based on area of assignment, must successfully complete and maintain certification(s) in the application(s) assigned, and as may be specified per the training agreement.
B. EXPERIENCE:
- Minimum six (6) years experience in specific IT area of responsibility.
- Two (2) years IT project management experience preferred.
- Prior supervisory/management experience.
- Expertise in specific areas of responsibility in IT.
- Knowledge and ability to lead projects/initiatives of moderate complexity.
Equal Opportunity Employer/Disability/Vet