Bilingual Account Representative

About the role:

As an Account Representative for TQL’s Mexico cross-border division, you’ll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico.

What’s in it for you:

• $45,000 base salary with uncapped commission opportunity
• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Leadership advancement opportunities with 75% of leaders promoted from within
• We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you'll be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Work with the sales team to provide and negotiate competitive pricing and rates
• Update and manage shipment information utilizing our industry-leading tech platforms
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed

What you need:

• Fluent in Spanish and English
• College degree is preferred, but not required
• Sales experience preferred, but not required
• The determination to work harder than anyone you know
• Strong problem-solving skills, while being forthright about conflict
• Ability to work with the latest technologies
• An obsession for great customer service

Where you'll be: 935 Gravier St Suite 2000 New Orleans, LA 70112

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.