FLSA STATUS: Non-Exempt

REPORTS TO: Branch Director

LOCATION: 15815 N 29th St Phoenix, Arizona 85032

JOB SUMMARY

The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative duties for the branch. Responsibilities include: greeting members and visitors, compiling and tracking information for reports, entering data into club database system and supporting the Food program.

JOB RESPONSIBILITIES

• Receives and processes membership applications and session enrollments
• Supports the administration of the Food program
• Manages member attendance records
• Manages front desk reception area
• Manages receipt of all membership payments

EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

• Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service experience
• Must obtain/maintain a current CPR, First Aid, and Food Handler’s Certification (within first 90 days of employment)
• Must have and maintain a valid Arizona driver’s license

KNOWLEDGE, ABILITY and SKILLS

• Working knowledge of federal and state laws and company policies and procedures
• Ability to participates in investigations
• Ability to support the physical property and assets of the Club
• Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
• Ability to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers, families, and community members.
• Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
• Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
• Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operation
• English/Spanish speaking is preferable

WORKING CONDITIONS and DRIVING

• Travel between Boys & Girls Club of the Valley sites and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Club of the Valley
• Work is primarily performed in the Club and local community
• Hours are based on school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required