Jacuzzi Group is a leading global manufacturer, specializing in hot tubs, swim spas, baths, showers, saunas, and pool equipment. With a diverse portfolio of well-known brands and over 65 years of experience, we are dedicated to providing innovative wellness products to consumers worldwide. We’re currently seeking a highly skilled and experienced Quality Engineer to join our team.

In this role, the Quality Engineer will be responsible for ensuring the safety and quality of our products and procedures through rigorous inspections, implementation of quality control measures, and identification of areas for improvement. They will collaborate with cross-functional teams to address quality issues, drive continuous improvement, and contribute to building high-quality products that exceed customer expectations. If you are passionate about quality and delivering excellence, we encourage you to apply and become a valued member of our team.

KEY DUTIES AND RESPONSIBILITIES

• Define, review and update the quality process and procedures required; update as needed, implement, train & audit
• Update our Quality Management System (QMS) with incidents, fixes and improvements
• Audit our systems based on ISO 9001:2015 requirements
• Provide technical support to customers, vendors, and management concerning matters related to quality, processes, and reliability.
• Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible
• Prepare reports on malfunctions and corrective actions (e.g. number of defective raw materials per order)
• Set and track quality assurance goals (e.g. reduce average turnaround time for quality checks by 20%)
• Coordinate with internal quality assurance auditors and technicians to ensure legal compliance
• Supervise non-exempt and/or hourly staff across various inspection sections as instructed by the Quality Director. Key responsibilities encompass conducting interviews and training for hourly employees, planning, assigning, and directing tasks, addressing complaints and resolving issues, as well as ensuring a safe working environment.
• Assist in supplier evaluations for on-site audits when required.
• Other duties as assigned

Requirements

Experience required:

• 5+ years of experience as a Quality Engineer in a manufacturing environment
• Strong knowledge of quality management systems and methodologies (ISO 9001, Six Sigma, etc.)
• Knowledge of quality disciplines and improvement tools: root cause analysis, corrective actions, standard improvement processes, statistical (SPC) methods, lean manufacturing, etc.
• Knowledge of manufacturing processes and technologies (experience with Thermoforming, foaming or Vacuum Forming HIGHLY preferred).
• Experience with supplier management and auditing
• Efficient in problem solving, correction and prevention of on-going issues, preparation of 8D, 5Y, A3 and other disciplined failure analysis tools.

Educational requirements:

• Bachelor's degree in engineering or any related field preferred, not required
• Certifications in quality management (ASQ, CQE, etc.) are a plus

Skills and abilities:

• Strong knowledge of different QMS; Dozuki or Tulip Software experience highly preferred
• Excellent communication and interpersonal skills amongst all levels within the company
• Experience within a plastics manufacturing setting, particularly in thermoforming and vacuum forming, would be highly preferable.
• Creative and articulate - able to write training modules
• Completion of ISO/TS Internal Auditor training.
• Detail-oriented and able to manage multiple projects
• Self-starter, ability to work autonomously and effectively in a team environment
• Passionate about process.

Compensation

Salary starting at $70,000+ (based on experience)

Benefits

• Full benefits: Medical, Dental, Vision, HSA/FSA
• 401K with matching program
• Positive company culture, supportive team/management
• Future growth potential into Supervisor/Management role