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Technical Project Manager, Salesforce
GFiber • Mountain View, CA • Posted 13 days ago via ZipRecruiter
Technical Project Manager, Salesforce
GFiber • Mountain View, CA • Posted 13 days ago via ZipRecruiter
In-person • Full-time • $185,000-$203,000/yr • Senior Level
Job Description
At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.
The application window will be open until at least Mar 7th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
GFiber is expanding into new markets and the Technical Program Managers (TPMs) play a key part in supporting that expansion strategy. The TPMs at GFiber are responsible for providing project and program management for our Engineering teams. Our Fiber systems leverage cloud-based deployment environments requiring our TPMs to have domain knowledge of cloud platforms.
Role Description
As a Senior Technical Program Manager (TPM), you will work on projects related to Salesforce and Cloud based applications, brought forth by the Systems and Tools teams. You'll launch new programs in response to internal team and customer needs, working from inception to the execution phase while fostering accountability and maintaining an open culture of giving and receiving feedback. You'll have access to a suite of mobile applications (on both iOS and Android platforms), customer web-based portals, backend systems built on Salesforce, fiber management systems, customer agent and ticketing tools, and object storage services (OSS). Because of the variety of systems and tools you'll use, you'll have access to data that you'll translate into recommendations, action plans, and presentations to internal stakeholders, helping GFiber to deliver projects on time and budget.
This role offers the unique opportunity to work in a fast growing business on industry leading platforms and technologies on the Salesforce platforms including Service and marketing clouds. GFiber is expanding in 6 states and growing its footprint in its existing markets as an industry leader in Fiber technologies and services. The role also lends to work with business teams in a fast paced environment and offers opportunities for working on industry leading SAS platforms and Google Cloud infrastructure.
In this role, you'll:
- Initiate new programs and formulate product definition through interfacing with the product management teams.
- Run sprints for the development teams and break down technical requirements into user stories and tasks.
- Manage various programs of work, engage teams and engineers, set the pace for development, deployment and delivery of cloud based software features.
- Use technical judgment to drive project delivery, technology reviews, challenge proposals and build consensus.
- Serve as an escalation point for internal stakeholders while working with business stakeholders to define requirements and user stories.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.
- 5 years experience working as a product owner or Technical Program Manager.
- Experience with solution architectures.
- Experience working with Salesforce and Cloud.
It's preferred if you have:
- Experience with software development.
- Ability to communicate and lead cross functional initiatives.
- Experience in working and drafting user stories.
- Experience in Salesforce Service and Marketing cloud
- Experience working with product teams to define features.
The US base salary range for this full-time position is between $185,000 - $203,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.