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Williams Lea • Los Angeles, CA 90053 • Posted 19 days ago
Williams Lea is hiring for an Office Services Associate for our Los Angeles office to work Monday to Friday 8:30 am to 5:00 pm or 9:00 am to 5:30 pm! The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. Job Duties include utilizing appropriate logs for all office services work, ensuring job tickets are properly filled out before beginning work, performing work in office services primarily reprographics, mail and intake functions according to established procedures, following procedures to run jobs in proper order, communicating with supervisor or client on job or deadline issues, meeting contracted deadlines for accepting, completing, and delivering all work, troubleshooting basic equipment problems, lifting up to 50 lbs regularly, prioritizing workflow, performing Quality Assurance on own and others' work, loading machines with various paper, toner, supplies, answering telephone, emails, placing service calls when needed, interacting with clients in person, over the phone or electronically, adhering to Williams Lea and client site policies, and using equipment and supplies cost-efficiently. Job Qualifications include a high school diploma or equivalent, minimum 1 year office services experience preferably in legal, banking or large corporate environment, skilled in mail, phone, email, digital reprographics and mail equipment, familiarity with general back office procedures, proven customer service skills, good written and verbal communication skills, attention to detail, ability to meet deadlines, handle sensitive/confidential documents, make independent decisions, good problem-solving skills, ability to work well in a team and fast-paced environment, and self-motivation with a positive attitude. Working conditions include operating at sites with up to 24/7 operations, ability to work overtime, professional work environment and attire, hazards from office machines and cleaning supplies, and ability to work standing most of the time.
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