Job Description & Essential Functions of the Receptionist/Administrative Assistant

Job Description: The Receptionist/Administrative Assistant provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to the appropriate associates, mail distribution, the flow of correspondence, requisition of supplies as well as additional clerical duties. They will also be responsible for administrative duties such as team event coordination, set-up, and tear-down.

Essential Functions:

• Answers telephone for all incoming calls. Screens and directs calls.
• Takes and relays messages to appropriate staff; provides appropriate information to callers as needed.
• Learns and maintains general knowledge of company products and procedures in order to ask callers and customers intelligent questions and direct them to the appropriate staff for help and support.
• Greets, directs and manages inquiries from visitors, customers, and the public.
• Monitors visitor access and maintains security awareness.
• Provides general administrative and clerical support as directed by the direct manager and executive staff.
• Prepares correspondence and documents as directed.
• Handle incoming and outgoing mail.
• Schedules appointments as requested.
• Maintains visitor appointments and message diary.
• Schedules and organizes conference and meeting room bookings.
• Helps coordinate meetings and special events including catering requirements, event set-up, and tear-down. Special meetings and events include company birthday parties, luncheons, holiday parties, volunteer opportunities, etc.
• Submits HR & Admin invoices and maintains vendor invoices.
• Helps maintain the company dorm by coordinating with tenants, landlords, and dorm-related vendors.
• Monitors and maintains reception area office equipment. Keeps reception area neat, clean, and organized.
• Monitors, maintains and organizes the office supply closet, and orders supplies as needed.
• Helps other departments when and where needed and makes suggestions for improvements.
• Contributes to the continual improvement and efficiency of the organization.
• Performs all other duties as assigned by management.

Competencies:

• Legally authorized to work in the U.S.
• Professional and upbeat attitude.
• Organized, punctual, and reliable.
• Excellent and effective interpersonal, verbal, and written communication skills.
• Ability to work effectively in a team environment.

Physical Requirements:

• Must be able to lift up to 15lbs consecutively.

Education & Experience Requirements:

• High School Diploma or GED required.
• 2+ years of Administrative, Clerical, Booking, or equivalent experience.
• Proficiency with Microsoft Office Suite.

Language Requirements:

• Excellent written and verbal (English) communication skills are required.

Work Location:

• Orlando Office: 7120 Lake Ellenor Drive, Orlando, FL 32809.
• Orlando Warehouse: 7307 Presidents Drive, Orlando, FL 32809.
• May be required to work overtime or flexible hours on an as-needed basis.
• Standard Office Hours: 8:30 – 5:30

Travel Requirements:

• Available to travel locally when necessary.
• Must hold a valid driver's license.