Macmillan is seeking a Director of Service Operations to lead the IT service operations of the global technology group, focusing on Service Desk (Level 1) and Technical Support (Level 2) to ensure service excellence. This role involves overseeing customer service and technical support for over 3000 staff, authors, distribution partners, and vendors, while driving technology change and continuous improvement. The position is hybrid, requiring three days in the NYC office.

DIRECTOR, SERVICE OPS

Director, Service Operations

The Assistant Director of Facilities for The Luxury Collection Hotel Manhattan Midtown is responsible for assisting in maintaining the building and grounds with a focus on safety, security, and asset protection. This role involves assigning, tracking, and following up on work assignments, managing budgets and capital expenditures, overseeing preventative maintenance, and ensuring energy conservation. Additionally, the role includes training team members, providing emergency response services, and maintaining accurate logs and records.

Assistant Director of Facilities

I am excited to be partnered with a global, privately-held Medical Communications agency on a rare new opportunity in which they are seeking a digitally-focused Associate/Client Services Director to join and lead their ever-growing Client Services team. This role involves serving as a strategic partner to clients, overseeing the team, managing client relationships, and ensuring satisfaction across all services provided. The position offers the opportunity to drive projects effectively, delegate tasks, and manage financial and account budgets.

ASSOCIATE/ CLIENT SERVICES DIRECTOR- MEDICAL COMMUNICATIONS (MEDICAL AFFAIRS) - REMOTE

Associate/Client Services Director

The Area Service Manager at Entrust is responsible for managing a team of field service engineers to provide on-site technical services to customers, ensuring cost-effective solutions and service delivery that meets contractual commitments and exceeds customer expectations. This role involves direct service management, people leadership, and liaising with customers to ensure satisfaction and profitability. The position is remote, based in the Dallas, TX area, and requires up to 40% domestic travel.

Mgr Area Service - Texas Field

Area Service Manager

The Director of Service Delivery at Gainwell Technologies LLC will lead the account delivery functions for multiple customer-multi-million dollar contracts, combining leadership skills with technical delivery, Medicaid operations domain knowledge, and analytics skills. This role involves developing and implementing strategies to improve delivery organization productivity, customer response time, and managing client SLAs while meeting financial goals. The position requires managing a high-performance team and collaborating with diverse constituents to transform the experience of customers and Medicaid members through technology.

Director, Service Delivery

I am excited to be partnered with a global, privately-held Medical Communications agency on their search for a detail-oriented and enthusiastic Client Services Director to join their top-tier Client Services team. The role involves managing client relationships, providing strategic and operational direction to account teams, and leading multiple accounts with finesse. The ideal candidate will have a wealth of experience in the medical communications industry, possessing both project and client management skills, as well as a high level of scientific and strategic knowledge.

Client Services Director - Medical Communications - Remote

Client Services Director

Direct Agents is seeking an experienced Associate Director to join our Client Services leadership team. The role involves supervising client accounts, managing campaigns, developing strategies, and providing performance reports. The ideal candidate will have a strong background in digital media, exceptional communication skills, and a passion for client growth through innovative strategies and flawless execution.

Associate Director Client Services

Associate Director, Client Services

This position is responsible for managing and coordinating server and software services for all aspects of the organization, working closely with the Assistant Director, Network Administration/Systems to provide a complete technology experience to staff, teams, and guests of MetLife Stadium. The role involves developing and executing the tactical approach to implement initiatives, maintaining neutrality on team issues, and ensuring compliance with various requirements.

Assistant Director, Systems/Applications Engineer

The Regional Director of Operations at Guckenheimer is responsible for leading several account operations, overseeing multiple Food Leads and Managers, and aligning account locations for maximum success. This role involves strategic leadership, fostering a competitive and nurturing business environment, and ensuring the effective and efficient functioning of business operations through the deployment of Guckenheimer/ISS guidelines, standards, and policies.

Regional Director of Operations

The Assistant Director of Operations at NYC Health + Hospitals/Gotham Health is a key role responsible for implementing and facilitating operations restructuring at Gotham FQHC sites, developing and revising policies and procedures, ensuring regulatory compliance, and maintaining efficient daily operations. This position requires flexibility across the Gotham system and involves direct collaboration with interdisciplinary team staff, service line administrators, and other leadership to improve patient flows, registration workflows, scheduling, and meet performance goals.

Assistant Director of Operations, Gotham Health

Assistant Director of Operations

Next 150 Construction, a subsidiary of Gilbane Building Company, is seeking a Director of Site Services for the New England and Mid Atlantic Divisions. This role involves executing the strategic plan, developing baseline operations and training for Site Services, and overseeing overall operations including safety. The position reports to the VP of Next 150 Construction and requires a strong focus on revenue and net income goals, adherence to company values, and maintaining key relationships.

DIRECTOR OF SITE SERVICES

Director of Site Services

The Associate Regional Director supports the Regional Director in overseeing an assigned region, providing direct social work services including crisis intervention, counseling, and record keeping. This role involves collaboration with interdisciplinary teams, participation in quality assurance efforts, clinical supervision, and overseeing orientation and training of new staff. The position requires computer literacy, organizational skills, and the ability to handle multiple assignments efficiently.

ASSOCIATE REGIONAL DIRECTOR BH

Associate Regional Director

Trane Technologies is seeking a Regional Service Operations Leader for the Great Lakes Region of our commercial HVAC business. This role involves leading a team of service managers, overseeing all service activities across IN, OH, and MI, and working with key stakeholders to implement industry-leading benchmarks and best practices to support regional growth and provide an exceptional customer experience. The position is remote, allowing work from any of the Trane Office Locations in Great Lakes (OH, MI, and IN).

REGIONAL SERVICE OPERATIONS LEADER - GREAT LAKES

Regional Service Operations Leader

As a Valuation Services Director at Colliers International, you will perform top-tier valuation services to obtain new and retain top clients. This role involves managing and providing the highest-quality valuation and advisory solutions, promoting and advocating Colliers’ brand in the local market, and leveraging the company’s full platform of services. You will execute valuation and appraisal assignments for corporate clients, REITs, pension funds, and more, and manage the daily activities of real estate staff.

VALUATION SERVICES DIRECTOR

Valuation Services Director

A healthcare organization in New York is seeking an experienced and proven leader to join as the Senior Director of Customer Service. This role involves directing all phases of operations and process improvement, establishing KPIs and metrics for first-call resolution, and managing call center operations to maximize staff and customer satisfaction while meeting budgetary goals.

Senior Director of Customer Service

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Area Service Director Jobs in New York, NY Hiring Now