The Call Center Operations Supervisor at LaSalle Network will oversee a team of collections specialists, focusing on providing quality customer service in the lending sector. This role involves managing an international team, ensuring compliance and quality service, and strategically growing the team. The supervisor will also be responsible for supervising, training, and motivating staff, monitoring call center metrics, developing processes for operational efficiency, and handling escalated customer issues.

Call Center Operations Supervisor

The Call Center Operations Supervisor at Conduent leads a team of approximately fifteen agents, responsible for the day-to-day operations, call center performance, metric/KPI management, and overall execution. This role is demanding, evolving, and offers an opportunity to thrive, make a difference, and become part of a culture that values individuality. The position is remote and supports the Pharma and Life Sciences Patient Assistance Program.

HomeSafe Alliance is seeking a highly skilled and motivated Contact Center Supervisor to support the Customer Service Team. This role involves overseeing customer service employees, responding to customer inquiries, resolving issues or complaints, and ensuring exceptional quality and service. The position requires a deep understanding of Department of Defense regulations, service member entitlements, and shipment documentation, as well as the ability to work closely with Transportation Service Providers and Transportation Offices to manage the relocation process.

Contact Center Supervisor

The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have a service mindset, technical skills, and the ability to lead effectively in a remote environment.

Customer Service Supervisor

As a Senior Manager, Call Center Operations at R1 RCM, you will oversee call center operations with a focus on a Patient First approach and continuous improvement. This role involves managing a remote workforce, ensuring call center performance levels meet or exceed goals, providing feedback and coaching, and driving strategic innovation. The position requires a manager with experience in a healthcare call center, the ability to analyze data, and a commitment to team development and patient support.

Senior Manager, Call Center

Senior Manager, Call Center Operations

GEGI is seeking an experienced Customer Care Supervisor to oversee the day-to-day operations of customer services, acting both as a lead support specialist and team supervisor. The role involves assisting and helping the Team Lead in monitoring and improving working processes, developing and implementing process improvements, creating reports on customer feedback, coordinating with other departments for quick resolution of issues, and assisting in the growth of team members' skills. The ideal candidate will have a strong background in customer care, experience in IT-related areas, and excellent communication skills.

Customer Care Supervisor

The Operations Supervisor at GBT Ovation is responsible for leading a team of Travel Counselors, managing overall performance, coaching individual Travel Counselors, and guiding the team to create exceptional business travel experiences for customers. This role involves supporting the team to meet or exceed key service metrics, revenue targets, and performance indicators, as well as managing client relationships and customer and employee experience.

Operations Supervisor

The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have experience leading a remote team, possess strong technical skills, and demonstrate a service mindset.

The Contact Center Supervisor I (CCS I) at Kelsey-Seybold Clinic provides leadership, coaching, development, and support to their team of Healthcare Service Representatives (HSRs) to attain Contact Center service and performance goals. This role involves identifying training and performance needs, monitoring phone and work queue performance, developing action plans for improving and sustaining team performance, and participating in special projects as assigned. The CCS I works closely with clinic partners and serves as an escalation point for providers and clinical staff, ensuring compliance with corporate and contact center policies.

CONTACT CENTER SUPERVISOR I

Contact Center Supervisor I

Alpine Solutions Group is seeking remote Call Center Representatives for a healthcare client. This role involves providing customer service in a healthcare setting, requiring a high school diploma, previous call center experience, healthcare call center experience, and good communication skills. The position is fully remote but requires working PST hours. It's a 6-month to 1-year contract with a pay rate of $15-16 per hour.

REMOTE Call Center Representative

Call Center Representative

HomeSafe Alliance is seeking a highly skilled and motivated Overnight Contact Center Supervisor to support the Customer Service Team. This role involves overseeing customer service employees, responding to customer inquiries, resolving issues or complaints, and ensuring exceptional quality and service. The position requires a deep understanding of Department of Defense regulations, service member entitlements, and shipment documentation, as well as the ability to work closely with Transportation Service Providers and Transportation Offices to manage the relocation process.

Overnight Contact Center Supervisor

The Operations Supervisor at Guidant Financial leads and supports a full-function team in client operations, responsible for delivering products, services, and experiences to clients. This role involves identifying process improvements, sharing best practices, implementing policies/procedures, and supporting the career development of team members. The position is fully remote and available in select states across the US, focusing on helping entrepreneurs realize their dreams of starting their own companies.

As a Call Center Service Representative at Zions Bancorporation, you will be responsible for providing exceptional customer service through inbound phone interactions. This fully remote position involves helping customers feel valued, inspiring positive experiences, delivering meaningful solutions, and developing skills in technology, banking, and leadership. The role offers a 100% remote work environment, paid training, and opportunities for career advancement through cross-training and milestone bonuses.

Call Center Service Representative - Remote (12:30 pm-9:00 pm) - Utah - October 23, 2024

Call Center Service Representative

As a Remote Gate Agent, you will act as a Call Center Representative supporting thousands of drivers across the country using two-way Audio/video communication to verify and process specifications on trucks, coordinating and providing updates on the arrival, loading, unloading, and departure at warehouses, facilities, and distribution centers. This role allows onsite associates to focus on daily operations, speaking to approximately 200 drivers a day.

The Call Center Representative at Vision Innovation Partners Support Center is responsible for handling all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices, providing excellent customer service. This part-time remote position involves answering new and existing patient inquiries, scheduling/rescheduling appointments, and completing daily administrative tasks. The role requires excellent interpersonal and communication skills, detail orientation, and proficiency in handling customer service inquiries and medical appointment scheduling.

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Call Center Operations Supervisor Jobs in Lockport, NY Hiring Now