The Assistant Senior Manager at XPO is responsible for assisting in supervising all employees at the service center, managing inbound, city, and outbound freight operations, and ensuring the facility and equipment are maintained in a clean and safe condition. This role requires a minimum of 5 years of LTL freight management and/or service center management experience, thorough knowledge of the LTL industry, and the ability to work a variety of shifts, including weekends.

Assistant Senior Manager, Service Center 1

Assistant Senior Manager, Service Center

The Call Center Supervisor at BronxCare Health System provides day-to-day leadership for the Central Registration department, overseeing training, duties assignment, and ensuring timely, accurate, and cost-effective execution of appointment and referral requests. This role involves preparing reports, statistical data, and providing real-time support for technological equipment. The supervisor also contributes to quality improvement activities, population health management, and staff training.

Supervisor - Call Center, Department of Central Reg.

Call Center Supervisor

The Call Center Operations Supervisor at Conduent leads a team of approximately fifteen agents, responsible for the day-to-day operations, call center performance, metric/KPI management, and overall execution. This role is demanding, evolving, and offers an opportunity to thrive, make a difference, and become part of a culture that values individuality. The position is remote and supports the Pharma and Life Sciences Patient Assistance Program.

Call Center Operations Supervisor

The Manager of Call Center Quality and Compliance at MetroPlusHealth is responsible for the day-to-day management of the Quality Assurance and compliance team. This includes ensuring quality audits are performed according to guidelines, providing feedback to direct reports, serving as a liaison between management staff and the Quality Assurance team, and managing the team's operations, including hiring, training, and performance evaluation.

Manager of Call Center Quality and Compliance

The Claims Supervisor at MetroPlusHealth is responsible for overseeing the daily operations of the claims process, including inquiry and resolution, adjudication, user acceptance testing, quality assurance, training, and reporting. This role involves managing claims-related queues to ensure accurate and timely processing, liaising with stakeholders, participating in claims-related workgroups, and developing and maintaining claims operation policies and procedures.

Claims Supervisor

HomeSafe Alliance is seeking a highly skilled and motivated Contact Center Supervisor to support the Customer Service Team. This role involves overseeing customer service employees, responding to customer inquiries, resolving issues or complaints, and ensuring exceptional quality and service. The position requires a deep understanding of Department of Defense regulations, service member entitlements, and shipment documentation, as well as the ability to work closely with Transportation Service Providers and Transportation Offices to manage the relocation process.

Contact Center Supervisor

The Customer Service Supervisor at DND Staffing LLC is responsible for supervising and directing up to 20 Customer Service Representatives, ensuring the highest quality, courteous, and efficient service to customers. This role involves evaluating representative performance, ensuring compliance with company practices, and working towards achieving Customer Assistance Center goals such as reducing costs, growing the business, and satisfying customer needs.

Customer Service Supervisor

The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have a service mindset, technical skills, and the ability to lead effectively in a remote environment.

The Claims Supervisor, Operations at Plymouth Rock Assurance oversees a unit of operations associates in the Woodbridge and Mount Laurel claim departments, handling various claim-related functions such as data entry, rental claim handling, salvage processing, subrogation assistance, and switchboard functions. This role also involves responsibilities with claim system applications including testing, quality assurance, and production support.

Claims Supervisor, Operations

Premium Health is seeking a Call Center Specialist for its Internal Medicine, Pediatric, and Dermatology Departments. The role involves answering phone calls, scheduling appointments, verifying medical insurances, creating referrals, and responding to patient medical questions. The position is full-time, operating Sunday through Thursday from 11am to 7pm, and is based in Brooklyn, NY.

Call Center Specialist

As a Senior Manager, Call Center Operations at R1 RCM, you will oversee call center operations with a focus on a Patient First approach and continuous improvement. This role involves managing a remote workforce, ensuring call center performance levels meet or exceed goals, providing feedback and coaching, and driving strategic innovation. The position requires a manager with experience in a healthcare call center, the ability to analyze data, and a commitment to team development and patient support.

Senior Manager, Call Center

Senior Manager, Call Center Operations

GEGI is seeking an experienced Customer Care Supervisor to oversee the day-to-day operations of customer services, acting both as a lead support specialist and team supervisor. The role involves assisting and helping the Team Lead in monitoring and improving working processes, developing and implementing process improvements, creating reports on customer feedback, coordinating with other departments for quick resolution of issues, and assisting in the growth of team members' skills. The ideal candidate will have a strong background in customer care, experience in IT-related areas, and excellent communication skills.

Customer Care Supervisor

As the Supervisor of Operations at Sollis Health, you will oversee the day-to-day operations of a concierge emergency center, ensuring exceptional service and care for members. You will lead the Operations Management team, supervise clinic staff, oversee workflows, act as the primary point of contact for concerns, and manage inventory, staff schedules, and payroll. This role requires a blend of leadership, organizational, and technical skills, with a focus on maintaining high-quality patient experiences.

Supervisor, Operations

The Operations Supervisor at GBT Ovation is responsible for leading a team of Travel Counselors, managing overall performance, coaching individual Travel Counselors, and guiding the team to create exceptional business travel experiences for customers. This role involves supporting the team to meet or exceed key service metrics, revenue targets, and performance indicators, as well as managing client relationships and customer and employee experience.

Operations Supervisor

The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have experience leading a remote team, possess strong technical skills, and demonstrate a service mindset.

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Call Center Operations Supervisor Jobs in Newark, NJ Hiring Now

Assistant Senior Manager, Service Center 1

Supervisor - Call Center, Department of Central Reg.

Call Center Operations Supervisor

Manager of Call Center Quality and Compliance

Claims Supervisor

Contact Center Supervisor

Customer Service Supervisor

Customer Service Supervisor

Claims Supervisor, Operations

Call Center Specialist

Senior Manager, Call Center

Customer Care Supervisor

Supervisor, Operations

Operations Supervisor

Customer Service Supervisor