The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have a service mindset, technical skills, and the ability to lead effectively in a remote environment.

Customer Service Supervisor

The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have experience leading a remote team, possess strong technical skills, and demonstrate a service mindset.

GEGI is seeking an experienced Customer Care Supervisor to oversee the day-to-day operations of customer services, acting both as a lead support specialist and team supervisor. The role involves assisting and helping the Team Lead in monitoring and improving working processes, developing and implementing process improvements, creating reports on customer feedback, coordinating with other departments for quick resolution of issues, and assisting in the growth of team members' skills. The ideal candidate will have a strong background in customer care, experience in IT-related areas, and excellent communication skills.

Customer Care Supervisor

HomeSafe Alliance is seeking a highly skilled and motivated Contact Center Supervisor to support the Customer Service Team. This role involves overseeing customer service employees, responding to customer inquiries, resolving issues or complaints, and ensuring exceptional quality and service. The position requires a deep understanding of Department of Defense regulations, service member entitlements, and shipment documentation, as well as the ability to work closely with Transportation Service Providers and Transportation Offices to manage the relocation process.

Contact Center Supervisor

The Contact Center Supervisor I (CCS I) at Kelsey-Seybold Clinic provides leadership, coaching, development, and support to their team of Healthcare Service Representatives (HSRs) to attain Contact Center service and performance goals. This role involves identifying training and performance needs, monitoring phone and work queue performance, developing action plans for improving and sustaining team performance, and participating in special projects as assigned. The CCS I works closely with clinic partners and serves as an escalation point for providers and clinical staff, ensuring compliance with corporate and contact center policies.

CONTACT CENTER SUPERVISOR I

Contact Center Supervisor I

The Call Center Operations Supervisor at Conduent leads a team of approximately fifteen agents, responsible for the day-to-day operations, call center performance, metric/KPI management, and overall execution. This role is demanding, evolving, and offers an opportunity to thrive, make a difference, and become part of a culture that values individuality. The position is remote and supports the Pharma and Life Sciences Patient Assistance Program.

Call Center Operations Supervisor

The Retail Supervisor at BJ's Wholesale Club is responsible for providing leadership and direction within the club, driving club performance, maintaining policies and procedures, delivering a positive service experience to members, and ensuring excellent member engagement. This role involves acting as a key holder, managing the entire club as the Manager on Duty, and leading teams to deliver GOLD club standards daily.

Retail Supervisor Full Time

Retail Supervisor

Front End Service associates at Walmart are focused on compliance and customer service, including smiling, greeting, and thanking customers, processing returns/refunds, and carrying out financial transactions. They may also be required to stand for long periods of time and assist with customer questions and needs.

Front End Service Team Supervisor

The Customer Service Supervisor at Pearl Interactive Network is responsible for supervising and leading Customer Care Advocates to meet program objectives and customer service level agreements. This role involves daily shift operations, providing motivation and guidance, monitoring and developing CCA teams, handling call escalations, and assisting in report analysis and scheduling.

Customer Service Supervisor - Remote

As a Retail Supervisor at Volcom, you will uphold and enforce company policies, execute store opening and closing procedures, serve as Manager on Duty, provide basic coaching to Retail Associates, and help build a product-knowledge driven sales culture. You will actively engage with customers, drive sales, represent the Volcom brand, and maintain store cleanliness and organization. This role requires a high school diploma or equivalent, 6 months to 1-year retail experience, and strong sales training.

Retail Supervisor - Billabong

The Supervisor, Contact Center Operations at Centene Corporation oversees and provides guidance on contact center operational processes to establish operational targets, best practices, and training programs that support service, quality, and efficiency standards. This role involves overseeing daily operations of contact center teams, monitoring interactions and metrics, serving as the primary point of contact for operations employees, managing policies and regulations, providing training and coaching, and collaborating with training teams on training materials.

Supervisor, Contact Center Operations (CA Only)

Supervisor, Contact Center Operations

The Contact Center Supervisor at CDR Maguire will oversee and support remote agents as they handle customer inquiries and concerns, ensuring they meet Contact Center KPIs. This role involves assisting agents during and after training, monitoring agent progress, providing ongoing coaching, and participating in hiring, training, and disciplinary actions as needed.

The Contact Center Supervisor at Mass Markets is a management-level position responsible for the day-to-day activity and development of 15-25 entry-level front-line customer service agents within a complex call center environment. This role involves ensuring call quality, proactively improving internal processes and sales results, conducting business meetings, performance reviews, and coaching, and working closely with the Operations Manager to ensure adherence to corporate policies and procedures.

Experienced Contact Center Supervisor

The Contact Center Supervisor at KSA Integration is responsible for overseeing the daily operations of the Customer Service Representatives within the contact center. This includes ensuring adherence to schedules, compliance with established processes, and maintaining performance metrics. The Supervisor serves as a liaison between the CSRs and the Workforce Management team, handles change requests, exceptions to the daily schedule, and coaches and trains CSRs to improve performance and enhance customer satisfaction.

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Connected Customer Supervisor Jobs in Temple Terrace, FL Hiring Now

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