Join McKesson as the Lead Contact Center Engineer and spearhead our highest level of telecommunications engineering. In this senior role, you will drive the design, engineering, and support of our comprehensive Contact Center and Unified Communications systems, focusing on UCaaS and CCaaS technologies. Your work will transform the user experience across the organization, making services more innovative and cost-effective.

Lead Contact Center Engineer (UCaaS and CCaaS)

Lead Contact Center Engineer

As a Facilities Lead at Uline, Inc., you will be responsible for maintaining world-class facilities, including planning preventative maintenance, budgeting, capital expenses, and projects. This role involves scheduling and performing various maintenance duties such as carpentry, electrical work, painting, plumbing, and more, as well as responding to emergency maintenance requests. The position requires a high school diploma or equivalent, with a bachelor's degree preferred, and experience with MEP, landscaping, HVAC, and electrical systems.

Facilities Lead

As a Call Center Lead at Conduent, you will play a crucial role in supporting clients by managing a team of customer service representatives. This position offers a unique opportunity to grow both personally and professionally within a team that values individuality and excellence. The role involves a variety of responsibilities including maintaining good attendance, supporting the floor and agents with escalated calls, acting as a liaison between supervisors and teams, and handling irate customers professionally. Full-time, paid training is provided, along with a comprehensive benefits package.

Call Center Lead

As a Customer Service Team Lead at Uline, you will be responsible for coaching and developing Customer Service Representatives in all areas including product knowledge, policies, and procedures, as well as performance metrics. This role involves reviewing customer interactions, providing feedback for process improvements, and handling escalated customer issues. The position is on-site and requires a high school diploma or equivalent, with a bachelor's degree preferred. 3+ years of customer service experience and 2+ years of leadership/supervisory experience are required.

Customer Service Team Lead

As a Contact Center Coordinator at ADVENT, you will exhibit best-in-class customer service, answer patient questions, document concise notes, and complete patient registration and activation. This role involves working with patients over the phone, prioritizing multiple tasks, and communicating effectively in English. ADVENT offers a culture that embraces kindness, solutions-mindedness, and encourages questions, along with a comprehensive benefits package and a remote work option.

Contact Center Coordinator

Kelly Services is seeking Contact Center Customer Service Representatives to work from home, providing support to a premier client in Indianapolis. This role involves answering and making calls, acting as the first point of contact for callers, entering client information, and establishing professional relationships. The position requires living within an hour of Indianapolis and offers a pay rate of $17/hr, with a 8:00 a.m. to 5:00 p.m. schedule from Monday to Friday.

Contact Center Customer Service Representative

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

Oscar is seeking a Technical Lead in the field of Computer Vision Engineering to join their team in developing FDA-cleared AI models for dental diagnostics. This fully remote role involves building end-to-end software medical devices that aim to improve diagnostic accuracy and treatment plans in dentistry. The position offers a competitive salary, equity structure, unlimited PTO, and comprehensive benefits.

Technical Lead

The Lead Support Engineer role involves providing technical support to a proprietary application platform in a global environment, guiding external users and internal colleagues. This position requires a quick learner skilled in customer support and knowledgeable about various application platforms, especially proprietary applications. The role includes overseeing the support team, ensuring adherence to service level agreements, monitoring support tickets, and providing coaching and mentoring to team members. The Lead Support Engineer will also be responsible for process improvement, team management, and collaboration with other departments to enhance support operations and customer satisfaction.

Lead Support Engineer

As the Application Support Lead at CAI, you will lead a team providing day-to-day support and maintenance of client applications. This role involves responding to incidents and service requests, performing maintenance and upgrades, engaging with application vendors, and ensuring work tasks are delivered on time and within SLA. The position is full-time and remote, requiring a Bachelor's degree or higher in Computer Science or a related field, along with 5+ years of experience in IT applications support, preferably in the veterinary care industry.

Application Support Lead

Alpine Solutions Group is seeking remote Call Center Representatives for a healthcare client. This role involves providing customer service in a healthcare setting, requiring a high school diploma, previous call center experience, healthcare call center experience, and good communication skills. The position is fully remote but requires working PST hours. It's a 6-month to 1-year contract with a pay rate of $15-16 per hour.

REMOTE Call Center Representative

Call Center Representative

The Program Lead at Powerback Rehabilitation is responsible for overseeing the efficient delivery of rehabilitation services in assigned accounts, ensuring coordination of services, maintaining high standards of customer relations, and supporting referral sources. This role involves direct patient care, coordination with leadership, and monitoring the delivery of evidence-based care. The Program Lead also assists in staff development, budget management, and promoting clinical programs.

Program Lead

As a Team Lead for Customer Success Enabling at SMART Technologies, you will be responsible for leading a team focused on driving software adoption, enhancing customer satisfaction, and enabling strong renewal, cross-sell, and upsell results. This role involves overseeing a team of Customer Success Managers, managing customer engagement strategies, and ensuring continuous learning and development within the team.

Team Lead, Customer Success Enabling (D548)

Team Lead, Customer Success Enabling

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Contact Center Lead Jobs in Greendale, WI Hiring Now

Lead Contact Center Engineer (UCaaS and CCaaS)

Facilities Lead

Call Center Lead

Customer Service Team Lead

Facilities Lead

Contact Center Coordinator

Contact Center Customer Service Representative

Support Desk Lead

Technical Lead

Facilities Lead

Lead Support Engineer

Application Support Lead

REMOTE Call Center Representative

Program Lead

Team Lead, Customer Success Enabling (D548)