Miro is seeking a Strategic Customer Success Manager to join its Customer Experience team, focusing on ensuring customers realize value from their investment in Miro. This role involves working with a portfolio of up to 10 Enterprise customers, engaging with internal and external stakeholders to improve retention metrics, partnering with sales and renewals teams, and building out value assessments. The position is remote, part of the AMER team, and requires a customer-centric, empathetic approach to managing customer relationships and driving innovation.

Senior Strategic Customer Success Manager

Strategic Customer Success Manager

As the Customer Success Account Management Manager at Microsoft, you will lead a team of seasoned Customer Success Account Managers, focusing on cloud adoption, program delivery management practices, and technology trends. This role involves end-to-end service program delivery within an assigned portfolio of customers, ensuring customer satisfaction, effective use of Microsoft's cloud platforms, and fulfilling Support contractual obligations. You will also have direct people management responsibility for Customer Success Account Managers and supervise the delivery of Customer Success and Support to customers.

Customer Success Account Management - Manager

Customer Success Account Management Manager

The Client Services Manager at Foodworks, a division of Compass Group, North America, is responsible for ensuring outstanding service to clients, building and sustaining long-term relationships, and maintaining customer satisfaction. This role involves a variety of tasks including client communication, data analysis, and problem-solving, all with the goal of enhancing the client experience and driving business success.

Jr Experience Manager - Texas

Client Services Manager

As a Senior Customer Success Manager at Chaiz, you will be responsible for managing and nurturing customer relationships, ensuring customer satisfaction and retention, and overseeing the customer support team and call center. You will also play a key role in developing and expanding client dashboards, gamification, loyalty, and referral programs to enhance customer engagement and retention.

Senior Customer Success Manager

The Customer Success Representative at Autopay is responsible for ensuring customer satisfaction with the auto loan refinance experience. This role involves providing exceptional customer service, diffusing escalation calls, and ensuring customers have all the information needed post-funding. The position is 100% remote, requiring candidates to be located within the United States and includes a flexible schedule with no in-person requirements.

Customer Success Representative

As the Manager of the Client Success team at One Legal, you will lead a dedicated group focused on ensuring solutions meet client needs, boost efficiency, and set them up for long-term success. Your primary responsibility will be driving revenue growth by guiding the team to retain, expand, and diversify the value offered to clients. This role is critical to the company's growth and requires a resourceful, relationship-driven leader.

Manager, Client Success

The Senior Manager, Customer Success at Measured will lead client-facing engagements for a portfolio of Measured brands, focusing on marketing analytics frameworks. This role involves serving as account lead, marketing attribution and analytics expert, project manager, and media strategist to drive client satisfaction and product adoption. The position requires a blend of technical and strategic skills, including the ability to interpret marketing performance, perform deep dive analyses, and provide strategic views on media. The role also involves managing client relationships, delivering training, and providing internal product feedback.

Sr. Manager, Customer Success

Senior Manager, Customer Success

The Customer Success Coordinator at Reliable Respiratory is responsible for managing customers with care and efficiency, specifically in the Urology, Breast Pump, and Trach supply departments. This role involves processing orders, handling patient account maintenance, troubleshooting equipment issues, and coordinating appointments. The position requires collaboration with referral sources, insurance companies, and internal departments to ensure efficient and accurate fulfillment steps.

Customer Success Coordinator

The Customer Success Executive at BD is responsible for the overall health of the post-sale customer relationship for an assigned set of products and accounts. This role focuses on fostering a balanced relationship and ensuring an excellent customer experience by maximizing customer value from BD's solutions while striving to elevate their overall experience. The position is fully remote and involves establishing, maintaining, and enhancing customer experience through their lifecycle, driving customer success across lab automation, and measuring and optimizing customer success outcomes.

Customer Success Executive

The Customer Care Account Manager at Quench is responsible for the satisfaction, loyalty, and retention of customers in one of Quench's geographic service regions. This role involves handling escalated customer issues, ensuring follow-up communication, and working closely with regional counterparts to align priorities and satisfy customers. The position requires strong communication skills, the ability to multitask, and proficiency in Microsoft Office Suite.

Account Manager

Customer Care Account Manager

The Client Relations Manager at Cardinal Health is responsible for managing the success of relationships with assigned customers to achieve identified goals and objectives. This role involves long-term relationship building between customers, Cardinal Health, and other professional organizations, with a focus on variable to moderately complex selling solutions. The manager will apply advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities, own and develop tracking tools, and provide solutions that may set precedent.

Manager, Client Relations

Client Relations Manager

The Client Service Manager at Canteen will lead a team of 15-20 hourly attendants/runners responsible for stocking and maintaining food products in over 60 stations. This role involves overseeing additional tasks such as deep cleaning equipment and ensuring a high level of customer service. The position requires a passion for providing world-class service and the ability to lift up to 50 lbs consistently.

CLIENT SERVICE MANAGER - AUSTIN, TX

Client Service Manager

Trellix is seeking an experienced Technical Program Manager to lead health and adoption operations within the Customer Success Organization. This role involves managing all customer health programs, focusing on business processes, business intelligence, and tooling to drive customer adoption and revenue retention. The Technical Program Manager will work closely with the Director of Customer Success Programs and other key leaders to ensure operational excellence and delivery efficiency.

Customer Success Technical Program Manager

We are seeking a part-time, remote, contract Customer Experience Project Manager to join our team. The role involves coordinating and managing marketing projects, timelines, and deliverables, as well as supporting event logistics and communications. The ideal candidate will bring innovative thinking, creative skills, and strategic abilities to enhance marketing efforts.

Program Project Manager

Customer Experience Project Manager

As the key facilitator of customer experience in the USA region, the Customer Success & Account Manager at Sociabble serves as the primary point of contact for clients, guiding them throughout the lifecycle of their projects to ensure their objectives are met. This role involves a mix of guidance and advice, project management, and proactive relationship building to enhance customer satisfaction and drive upselling opportunities.

Customer Success & Account Manager - US Clients

Customer Success & Account Manager

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Customer Satisfaction Manager Jobs in Austin, TX Hiring Now