This position is responsible for providing quality and efficient customer service to customers through direct contact and being the first point of contact for escalations. It involves developing customer relationships, managing employees to meet KPIs, creating a high-quality work environment, coaching, and problem-solving. The role requires excellent people management, customer awareness, and the ability to drive service level and efficiency while maintaining compliance.

Customer Care Manager - Advanced Support (Remote)

Customer Care Manager - Advanced Support

The Customer Service Specialist at ConvaTec is responsible for providing customer support by transferring inbound calls to the appropriate party. This role involves operating a multi-line Talkdesk telephone system, performing administrative support tasks, resolving complaints, transmitting information, analyzing data, and providing information about the establishment. The position offers competitive pay, incentives, and opportunities for promotion after 6 months in a people-first culture.

Customer Service Specialist

The Client Service Specialist I at Terracon is responsible for managing all aspects of a Stage1 project to ensure its safe completion on time, within scope, and budget. This role involves completing the Stage1 project as per its contracted scope, monitoring progress and performance against the project plan, conducting meetings, preparing reports, setting priorities, assigning tasks, and coordinating project staff to meet targets and milestones. The position also includes coordinating with the Authorized Project Reviewer, approving invoices, preparing change orders, and participating in LifeCycle Management.

Client Service Specialist I

The Customer Specialist I is a mid-level technical support role at DealerOn, Inc., responsible for providing outstanding technical support to customers by resolving issues through multiple contact channels. This role involves providing first level product expertise, enhancing the customer experience, and demonstrating a consultative servicing approach. The position is remote, based out of the Rockville, MD headquarters, and requires a well-organized individual with the ability to work independently in a dynamic environment.

Customer Specialist I

The Customer Care Representative at Unity School of Christianity is responsible for providing exceptional customer service by handling inbound calls, offering product guidance, and creating positive experiences to strengthen relationships with customers. This part-time role involves adhering to company policies, utilizing time management systems, handling correspondence, and maintaining confidentiality.

Part Time Customer Care Representative

Customer Care Representative

MyOme is seeking a passionate and strategic-thinking Enterprise Customer Success Manager to build and nurture successful long-term relationships with enterprise-level clients. This role involves developing strategic customer relationships, leading the onboarding process for new accounts, ensuring account health, collaborating with various teams to drive growth, and contributing to shaping best practices for the CSM function.

Enterprise Customer Success Manager (Remote)

Enterprise Customer Success Manager

As an Inbound Customer Service Agent at GE Appliances, you will be responsible for providing outstanding quality service experiences to GE Appliance consumers by handling inbound calls, answering questions about major appliance deliveries in English. This role involves utilizing multiple Windows-based programs and other internal applications to drive owner-focused solutions, follow established guidelines, and proactively provide feedback to improve training processes. The position offers a work-from-home opportunity, paid on-the-job training, and career growth opportunities.

Inbound Customer Service Agent- Bodewell- PUERTO RICO (Remote)

Inbound Customer Service Agent

SafeRide Health is seeking a Bilingual Customer Service Representative fluent in Mandarin and located within the continental United States. The role involves taking inbound and outbound calls to schedule non-emergency medical transports, handling member inquiries, and ensuring successful ride completion. The ideal candidate will have a calm, kind demeanor, exceptional listening and communication skills, and the ability to work in a high-stress environment.

Mandarin Bilingual Customer Service Representative

Bilingual Customer Service Representative

Arlluk Technology Solutions is seeking a Bilingual Customer Service Representative (CSR) who speaks fluent Mandarin to support a government client in Chantilly, VA. This remote position involves answering inquiries in Mandarin and/or English through various communication channels, requiring proficiency in using automated tools, searching and retrieving information, and knowledge of contact management systems. The role may involve handling Personal Identifiable Information (PII) in the future.

Bilingual (Mandarin) Customer Service Representative

Robert Half is seeking 25 dedicated and service-oriented Patient Service Representatives for a fully remote position. The role involves serving as the primary patient contact, handling inquiries, scheduling appointments, and maintaining patient records. Candidates must be based in PST, MST, or CST time zones.

Patient Service Representative

We are seeking a Patient Service Representative in Austin, Texas to join our clinical team by providing high levels of patient service and satisfaction in a team-based environment. This role involves operating as a support person to all staff members and patients, handling tasks such as answering phones, patient inquiries, scheduling appointments, and assisting with treatment plans. The position requires exceptional customer service and communication skills.

The Claims/Customer Care Specialist - TPA position at Medical Mutual offers the flexibility to work from home within a 50-mile radius of an Ohio Medical Mutual office. This role involves processing healthcare claims and providing customer service to third party administration and/or ancillary product services customers. The position offers a path for career advancement through three levels, each with increasing responsibilities and skills required.

Claims/Customer Care Specialist -TPA

Claims/Customer Care Specialist

Sitero is seeking a highly motivated and strategic Customer Success Manager to support Sitero's global customer base. This role involves deploying Sitero's Customer Success strategy, managing customer relationships to ensure satisfaction and account growth, and driving net-new business through existing customer relationships. The position requires working cross-functionally, both internally and externally, and plays a pivotal role in delivering a 'white glove' level of customer service.

Customer Success Manager

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will articulate the value of the SaaS cloud platform, drive customer engagement and adoption, and advocate on behalf of customers by identifying risks and collaborating internally to deliver solutions.

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will be the primary relationship owner between strategic customers and internal stakeholders, driving customer engagement and adoption, and advocating on behalf of customers to ensure their success and satisfaction with the company's SaaS cloud platform.

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Customer Service Jobs in Austin, TX Hiring Now

Customer Care Manager - Advanced Support (Remote)

Customer Service Specialist

Client Service Specialist I

Customer Specialist I

Part Time Customer Care Representative

Enterprise Customer Success Manager (Remote)

Inbound Customer Service Agent- Bodewell- PUERTO RICO (Remote)

Mandarin Bilingual Customer Service Representative

Bilingual (Mandarin) Customer Service Representative

Patient Service Representative

Patient Service Representative

Claims/Customer Care Specialist -TPA

Customer Success Manager

Customer Success Manager

Customer Success Manager