This position is responsible for providing quality and efficient customer service to customers through direct contact and being the first point of contact for escalations. It involves developing customer relationships, managing employees to meet KPIs, creating a high-quality work environment, coaching, and problem-solving. The role requires excellent people management, customer awareness, and the ability to drive service level and efficiency while maintaining compliance.

Customer Care Manager - Advanced Support (Remote)

Customer Care Manager - Advanced Support

The Technical Support Manager at Seneca Resources is responsible for overseeing the technical service-related operations of the organization. This includes managing inventory levels, overseeing the work of engineering, IT, and maintenance staff, and optimizing operational processes to meet customer needs. The role also involves leading and directing team members to foster a positive and productive work environment.

Technical Support Manager

The Manager of Customer Support at Maverc Technologies is responsible for overseeing and leading the customer support team to ensure exceptional service delivery and customer satisfaction. This role involves strategic planning, team management, process improvement, and collaboration with other departments to enhance the overall customer experience. The position supports one of our State Agency customers and requires a blend of IT experience, project management skills, and leadership abilities.

Manager of Customer Support (Remote)

Manager of Customer Support

The Customer Success Manager at Hewlett-Packard is responsible for managing solution/services adoption, client management including annual recurring revenue/profit management, growth, ongoing services delivery management, and ensuring high customer health, low churn rate, and high renewal rate. This role involves partnering with the Transition Team for initial onboarding, performing strategic account planning, understanding HP products and solutions, and becoming a trusted advisor to customer stakeholders at C-level.

CUSTOMER SUCCESS MANAGER

Customer Success Manager

The Customer Care Account Manager at Quench is responsible for the satisfaction, loyalty, and retention of customers in one of Quench's geographic service regions. This role involves handling escalated customer issues, ensuring follow-up communication, and working closely with regional counterparts to align priorities and satisfy customers. The position requires strong communication skills, the ability to multitask, and proficiency in Microsoft Office Suite.

Account Manager

Customer Care Account Manager

Medcor is seeking a Customer Success Manager responsible for meeting customer expectations, ensuring satisfaction and retention, and identifying opportunities for improvement and new business. This role involves proactive relationship building, understanding customer goals, resolving issues, and collaborating with internal teams to maximize the value of Medcor's products and services. The position is remote, based in Denver, CO, and includes travel (approximately 13 weeks per year).

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

A Customer Care Associate at AIDA Healthcare is responsible for providing excellent customer service to all customers, including Case Management and Social Work staff, IT staff, Post-Acute Intake and Admission staff, Physicians, and fellow coworkers. This role involves supporting customers through various channels, maintaining a customer-first mentality, and quickly learning AIDA’s products to assist with navigation and technical investigations.

Customer Care Associate

Tithe.ly is seeking talented professionals for the role of Customer Support Advocate, offering an excellent customer experience through email, chat, and phone services. The role involves delivering solutions to customer inquiries, troubleshooting issues, training customers on new software, and contributing to process improvements. This position is fully remote, requiring US-based candidates who are legally able to work full-time in the US.

Customer Support Advocate - Ongoing (Remote)

Customer Support Advocate

Work from home as a customer support representative, managing tickets at CRM platform, guiding customers, monitoring network activity for abnormalities, and consulting with other departments. This role involves working together with team members to improve customer service procedures and assisting with other tasks as needed.

Customer Support Specialist

The Assistant Service Manager at Rush Enterprises assists the Service Manager in running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. This role involves assisting with hiring, motivating, training, and coaching service department staff, monitoring performance, overseeing Work-In-Process status, and ensuring customer service files are up-to-date.

Assistant Service Manager

BetterWorks Systems, Inc. is seeking an experienced Support Account Manager to drive signature support and service experiences for a select group of customers. This role involves managing the ongoing product support relationship for up to 5 Betterworks customers, driving product adoption, resolving product issues, and assisting with configuration needs. The ideal candidate will be a strategic partner to the Customer Success team, collaborating with product and engineering teams to enhance customer value from the Betterworks solution.

Support Account Manager

As a Client Support Specialist at Sportradar, you will be the primary point of contact for clients, delivering expert support and building strong relationships. This role requires a blend of technical proficiency and a passion for sports, ensuring every interaction enhances the client experience. The position is fully remote, requiring availability between 4:00 PM ET and 2:00 AM ET, and is ideal for a sports enthusiast looking to start their career in a dynamic, technology-driven environment.

Client Support Specialist

The IT Application Development Manager at Ryder System is responsible for leading and managing technical resources focused on application support and development for various projects, including Custom Integration Solutions, GeoTab APIs, and the Electric Vehicle program. This role involves overseeing Scrum teams, managing customer expectations, ensuring process adherence, and collaborating with Product Owners to fulfill product visions. The Manager also provides project management for selected projects and manages vendor relationships.

Manager Application Development & Support - Remote

Manager Application Development & Support

Experian is seeking a Customer Support Specialist to join their Customer Care organization. This role involves providing top-notch customer service and technical support assistance to a growing population of customers. The position is remote, but requires the candidate to be a US resident living within 45-60 minutes of Van Buren, AR. The role offers a starting salary of $15/hour, with a potential $1,500 performance bonus, and includes a comprehensive benefits package.

Customer Support Specialist - US Remote

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Customer Care Manager - Advanced Support Jobs in Severance, CO Hiring Now