As a Customer Service Representative at Synchrony Financial, you will handle inbound calls from cardholders, ensuring exceptional customer service. This role involves maintaining up-to-date customer information, resolving inquiries, authorizing sales, and building relationships with clients, customers, and colleagues. This is a work from home position based in Rapid City, SD, with occasional in-person training required.

Customer Service - Full Time - Work From Home

Customer Service Representative

The Care Manager at Meridian Illinois is responsible for developing, assessing, and facilitating complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes. This includes personalized care plans and education for members and their families related to mental health and substance use disorder. The role involves telephonic, digital, home, and/or other site visits outreach to assess member needs and collaborate with resources to ensure access to needed care or services.

Care Manager

The Customer Success Manager at Hewlett-Packard is responsible for managing solution/services adoption, client management including annual recurring revenue/profit management, growth, ongoing services delivery management, and ensuring high customer health, low churn rate, and high renewal rate. This role involves partnering with the Transition Team for initial onboarding, performing strategic account planning, understanding HP products and solutions, and becoming a trusted advisor to customer stakeholders at C-level.

CUSTOMER SUCCESS MANAGER

Customer Success Manager

The Customer Care Account Manager at Quench is responsible for the satisfaction, loyalty, and retention of customers in one of Quench's geographic service regions. This role involves handling escalated customer issues, ensuring follow-up communication, and working closely with regional counterparts to align priorities and satisfy customers. The position requires strong communication skills, the ability to multitask, and proficiency in Microsoft Office Suite.

Account Manager

Customer Care Account Manager

Medcor is seeking a Customer Success Manager responsible for meeting customer expectations, ensuring satisfaction and retention, and identifying opportunities for improvement and new business. This role involves proactive relationship building, understanding customer goals, resolving issues, and collaborating with internal teams to maximize the value of Medcor's products and services. The position is remote, based in Denver, CO, and includes travel (approximately 13 weeks per year).

The Manager of Customer Support at Maverc Technologies is responsible for overseeing and leading the customer support team to ensure exceptional service delivery and customer satisfaction. This role involves strategic planning, team management, process improvement, and collaboration with other departments to enhance the overall customer experience. The position supports one of our State Agency customers and requires a blend of IT experience, project management skills, and leadership abilities.

Manager of Customer Support (Remote)

Manager of Customer Support

Focus On Life Biz is seeking a motivated and enthusiastic Customer Success Manager with over 5 years of experience in a similar role. This remote position offers the freedom to design your own schedule, choose your work location, and manage your hours. The ideal candidate will thrive on innovative thinking, be passionate about continuous learning, and value being part of a greater purpose. This role involves participating in weekly Zoom training, developing and executing marketing strategies, implementing lead generation techniques, conducting interviews, facilitating Q&A sessions, and building a successful online presence.

Customer Success Manager - Work Remotely

LabCorp is seeking a Client Services Representative to join their Contact Center team in San Diego, CA. This remote position requires 6-8 weeks of onsite training in San Diego and involves working with physician offices, hospital laboratories, patients, and internal customers to ensure all client needs are addressed accurately and efficiently. The role includes providing product education, handling a variety of questions, and ensuring a world-class customer experience.

Client Services Rep-NA577

Client Services Representative

This position is responsible for providing quality and efficient customer service to customers through direct contact and being the first point of contact for escalations. It involves developing customer relationships, managing employees to meet KPIs, creating a high-quality work environment, coaching, and problem-solving. The role requires excellent people management, customer awareness, and the ability to drive service level and efficiency while maintaining compliance.

Customer Care Manager - Advanced Support (Remote)

Customer Care Manager - Advanced Support

A Customer Care Associate at AIDA Healthcare is responsible for providing excellent customer service to all customers, including Case Management and Social Work staff, IT staff, Post-Acute Intake and Admission staff, Physicians, and fellow coworkers. This role involves supporting customers through various channels, maintaining a customer-first mentality, and quickly learning AIDA’s products to assist with navigation and technical investigations.

Customer Care Associate

As a Concierge Customer Service Representative at Percepta, working from home in Asheville, NC, you will be the primary point of contact for customers and prospective buyers, managing contractual inquiries, expansion opportunities, escalations, and cancellations. This role involves creating relationships based on understanding the customer's needs, concerns, and preferences, and resolving issues in a timely manner. You will also be responsible for improving all aspects of the customer experience.

Concierge Customer Service Representative

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will be the primary relationship owner between strategic customers and internal stakeholders, driving customer engagement and adoption, and advocating on behalf of customers to ensure their success and satisfaction with the company's SaaS cloud platform.

Sitero is seeking a highly motivated and strategic Customer Success Manager to support Sitero's global customer base. This role involves deploying Sitero's Customer Success strategy, managing customer relationships to ensure satisfaction and account growth, and driving net-new business through existing customer relationships. The position requires working cross-functionally, both internally and externally, and plays a pivotal role in delivering a 'white glove' level of customer service.

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will articulate the value of the SaaS cloud platform, drive customer engagement and adoption, and advocate on behalf of customers by identifying risks and collaborating internally to deliver solutions.

The Care Manager at Centene Corporation is responsible for developing, assessing, and facilitating complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes. This includes personalized care plans and education for members and their families related to mental health and substance use disorder. The role involves evaluating member needs, recommending and facilitating care plans, coordinating between members, families/caregivers, community resources, and care providers, and ensuring compliance with regulators.

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Remote Customer Care Manager Jobs Hiring Now

Customer Service - Full Time - Work From Home

Care Manager

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Customer Success Manager

Customer Success Manager

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