Tithe.ly is seeking talented professionals for the role of Customer Support Advocate, offering an excellent customer experience through email, chat, and phone services. The role involves delivering solutions to customer inquiries, troubleshooting issues, training customers on new software, and contributing to process improvements. This position is fully remote, requiring US-based candidates who are legally able to work full-time in the US.

Customer Support Advocate - Ongoing (Remote)

Customer Support Advocate

This position is primarily responsible for supporting the outside sales team, contractors, and property owners by handling communication with distributors and customers via phone and email, processing purchase orders, sample requests, and returns, conducting follow-up calls, maintaining accurate data entry, and managing customer and sales data in the database. The role also involves resolving delivery issues, initiating claims for damaged or lost shipments, processing credit/debit requests, supporting marketing initiatives, and acting as a liaison between Sales Representatives and internal departments to ensure timely and professional communication and enhance customer satisfaction.

Customer Experience Associate - Fully Remote After Training

Customer Experience Associate

The Customer Experience Agent at Whatnot is responsible for driving the best possible user experience through process improvement, order management, and problem solving. This role involves interacting with buyers and sellers to ensure a positive experience, resolving customer issues related to payments, orders, shipments, and general questions, and becoming an expert in Whatnot's product, processes, and systems to drive positive outcomes for users. The position requires a customer-first attitude, a growth mindset, and the ability to work in a fast-paced environment.

Customer Experience Agent

Join the Imagenet team as a Healthcare Customer Service Advocate, where you will play a crucial role in taking member services calls related to policy management, benefits, and claim inquiries. This remote position, based in Tennessee, offers a challenging and rewarding career in the healthcare industry, requiring a solid understanding of healthcare terminology and processes. The role involves managing inbound and outbound calls, processing membership applications, maintaining member information, and ensuring high levels of customer service.

Remote Healthcare Customer Service Rep - - Tennessee

Healthcare Customer Service Advocate

As a Lumen Coordinator II in Customer Advocacy, you will be responsible for highly confidential information, working directly with the Director and his leadership team to perform administrative details that require a thorough knowledge of KPIs, policies, procedures, and daily operations. This role supports and coordinates the Director's administrative, financial, and operational activities, organizes and prioritizes critical issues, and acts as a point of contact or gatekeeper between top management and other stakeholders.

Coordinator II - Customer Advocacy

The Customer Success Advisor at Co Active Training Institute is a key role focused on converting inbound leads into enthusiastic participants in coach training and leadership programs. This position involves guiding potential and active clients through the registration process, ensuring a seamless experience, and collaborating with sales and customer success teams to refine customer interaction strategies. The role is crucial for maintaining the competitive edge of our programs by delivering a transformative co-active experience to all customers.

Customer Success Advisor

Disabled Veteran Solutions is seeking a Customer Advocate to join their Customer Service Division. This role involves navigating the world of PCPs, meds, appointments, and benefits for 50-70 individuals daily, making a real impact on people's lives. The position is full-time, Monday through Friday, with shifts between 8am and 8pm EST, and requires a 5-week intensive orientation.

Remote Customer Service Representative (Advocate)

Customer Advocate

Disabled Veteran Solutions is seeking a Customer Service Advocate to join their team. This role involves navigating the world of PCPs, meds, appointments, and benefits for 50-70 individuals daily, making a significant impact on their lives. The position is full-time, requiring flexibility and the ability to handle multiple tasks simultaneously. A 5-week intensive orientation is provided, along with ongoing training and support.

Customer Service Advocate, Remote

Customer Service Advocate

The Customer Success Advocate Senior at Lumen is a customer-facing role focused on revenue retention and ensuring strict adherence to activity metrics for the Inside and Mid-Market Customer Segment. This position involves acting as a subject matter expert, mentoring, engaging in project-based activities, managing high-interaction accounts, and implementing customer success plans and strategies. The role requires a minimum of 5 years of customer success or account management experience, with a preference for those who have managed Inside and/or Mid-Market accounts.

Customer Success Advocate Sr

Customer Success Advocate Senior

As a Customer Care Professional at LTCG, you will be providing service to long term care insurance policy owners and financial representatives of insurance companies. This fully remote role involves being part of a supportive team to offer best in class customer service. The position includes a 4-week paid training period and requires highly motivated self-directed individuals with previous work from home experience. The schedule is Monday to Friday, 9:30am to 6pm CST, with a target start date of 10/14/2024.

Customer Care Professional

The Member Services Advocate at Convey Health Solutions assists Cigna members with a wide range of critical services including updating account information, providing plan information, and resolving issues with the utilization of the plan. This role involves inbound and outbound calls, researching billing discrepancies, educating beneficiaries on plan benefits, and ensuring compliance with HIPAA regulations. The position requires a high level of technical accuracy, professionalism, and adherence to company policies and CMS Guidance.

Member Services Advocate

A2 Hosting is seeking an experienced and passionate Customer Experience Specialist for their fully remote Support department. This role involves creating a seamless onboarding experience for potential and new customers by providing recommendations, assisting with technical account setups, and ensuring a customer-focused web hosting service. The position requires schedule flexibility, including weekends, and offers a remote work environment.

Web Hosting Customer Experience Specialist

Customer Experience Specialist

Join the award-winning customer service team at MIDCO as a full-time Customer Experience Specialist. This role involves creating meaningful connections with customers through inbound and outbound contacts, resolving billing and technical issues, and providing exceptional service. Work-from-home positions are available, with bilingual Spanish speaking differentials, and a comprehensive benefits package including medical, dental, vision, PTO, and free Midco tv and internet.

Customer Experience Specialist - Vermillion, SD

The Consumer Experience Specialist at AdventHealth is responsible for handling phone calls and fax requests to schedule patients for outpatient tests, completing pre-registration of scheduled patients, and ensuring a valid provider order is obtained. This role is crucial for maintaining an up-to-date scheduling system, ensuring pre-registration accuracy, and demonstrating a working knowledge of medical insurances and patient financial responsibility.

Consumer Experience Specialist

Our client, a global SaaS construction platform leader, is seeking a contract Customer Experience Marketing Manager for a remote position. The role involves developing and implementing customer onboarding and retention strategies, managing global campaigns, and partnering across various teams to enhance customer experiences and increase lifetime value. This position requires a blend of analytical and interpersonal skills, and reports to the Sr. Manager, Customer Experience Marketing.

Customer Experience Marketing Manager

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