Shipfusion is seeking a highly motivated Senior Customer Success Manager to join their Customer Success team. Reporting to the VP of Client Success, this role involves managing the success of Shipfusion's clients, providing onboarding and training, assisting with Shopify integrations, working with support and warehouse teams, and strategizing with customers on optimizing the Shipfusion portal. The ideal candidate will thrive in a high-pressure, young, and entrepreneurial environment, ensuring the integrity of the food safety system.

Senior Customer Success Manager

The Customer Experience Manager at Home Depot is a key member of the store leadership team, responsible for overseeing the execution of store standards across the entire store, including customer service, department readiness, and operational process. This role involves managing all activities required for safe store opening and closing, coaching associates, addressing customer service escalations, and performing Manager on Duty responsibilities. The manager will also be involved in training associates on company policies and procedures, ensuring a safe working environment, and providing input on associate performance.

Customer Experience Manager

We are seeking a part-time, remote, contract Customer Experience Project Manager to join our team. The role involves coordinating and managing marketing projects, timelines, and deliverables, as well as supporting event logistics and communications. The ideal candidate will bring innovative thinking, creative skills, and strategic abilities to enhance marketing efforts.

Program Project Manager

Customer Experience Project Manager

The Customer Success Manager at Hewlett-Packard is responsible for managing solution/services adoption, client management including annual recurring revenue/profit management, growth, ongoing services delivery management, and ensuring high customer health, low churn rate, and high renewal rate. This role involves partnering with the Transition Team for initial onboarding, performing strategic account planning, understanding HP products and solutions, and becoming a trusted advisor to customer stakeholders at C-level.

CUSTOMER SUCCESS MANAGER

Customer Success Manager

Medcor is seeking a Customer Success Manager responsible for meeting customer expectations, ensuring satisfaction and retention, and identifying opportunities for improvement and new business. This role involves proactive relationship building, understanding customer goals, resolving issues, and collaborating with internal teams to maximize the value of Medcor's products and services. The position is remote, based in Denver, CO, and includes travel (approximately 13 weeks per year).

As a Global Customer Experience (GCX) Program Manager at eBay, you will be responsible for planning and managing programs of work in support of specific business units. This role involves leading a team of Project Managers, ensuring programs and projects are defined, outcomes are established, and timelines are set. You will also be responsible for tracking and measuring compliance and accuracy of program reporting, leading planning cycles, and bringing industry best practices to the team. The ideal candidate will have a strong understanding of the customer service business, good knowledge of eBay's site, and the ability to navigate the GCX organization to achieve business goals.

GCX Program Manager

Global Customer Experience Program Manager

The Customer Development Manager at American Tire Distributors is responsible for new business growth within assigned accounts, leveraging advanced analytics tools to increase customer profitability and grow ATD share of account. This role involves achieving monthly and annual budgets, analyzing customer needs, developing and maintaining existing customers, and maximizing sales opportunities through personal and telephone visits. The position requires a blend of excellent selling skills, analytical abilities, and a deep understanding of market principles and advertising cost-effectiveness.

Customer Development Manager

MyOme is seeking a passionate and strategic-thinking Enterprise Customer Success Manager to build and nurture successful long-term relationships with enterprise-level clients. This role involves developing strategic customer relationships, leading the onboarding process for new accounts, ensuring account health, collaborating with various teams to drive growth, and contributing to shaping best practices for the CSM function.

Enterprise Customer Success Manager (Remote)

Enterprise Customer Success Manager

This position is primarily responsible for supporting the outside sales team, contractors, and property owners by handling communication with distributors and customers via phone and email, processing purchase orders, sample requests, and returns, conducting follow-up calls, maintaining accurate data entry, and managing customer and sales data in the database. The role also involves resolving delivery issues, initiating claims for damaged or lost shipments, processing credit/debit requests, supporting marketing initiatives, and acting as a liaison between Sales Representatives and internal departments to ensure timely and professional communication and enhance customer satisfaction.

Customer Experience Associate - Fully Remote After Training

Customer Experience Associate

Jacoby & Meyers is seeking an experienced Case Manager to join their team. This role involves interviewing new clients, setting up appointments, collecting information and documentation to build client cases, and ensuring compliance with appointment schedules. The position offers full training on the firm's software and requires a proactive, organized, and detail-oriented individual with strong communication skills and the ability to multitask. This is a full-time, remote position with a pay range of $25.00 to $40.00 per hour.

Experienced Case Manager

The Customer Experience Specialist at Sternberg is responsible for accurately and efficiently processing incoming orders using software, communicating with agents to finalize issues or questions on orders, and ensuring that customer orders are translated correctly to the production group for proper order building. This role focuses on maximizing customer satisfaction and Sternberg profitability through effective order processing, communication, and problem-solving.

Customer Experience Specialist

BrightStar Care is immediately hiring a Customer Care Manager in Wheaton, Illinois, offering both full-time and part-time positions. The role involves managing customer care procedures, scheduling and care coverage, billing and coding management, assisting with client intake, and supervising other field personnel. The ideal candidate will have at least 2 years of experience in a similar role, a college degree (Bachelor's preferred), proficiency in Microsoft Office, excellent organizational skills, and a valid driver's license.

Customer Care Manager: Part Time or Full Time [Home Care]

Customer Care Manager

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will be the primary relationship owner between strategic customers and internal stakeholders, driving customer engagement and adoption, and advocating on behalf of customers to ensure their success and satisfaction with the company's SaaS cloud platform.

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will articulate the value of the SaaS cloud platform, drive customer engagement and adoption, and advocate on behalf of customers by identifying risks and collaborating internally to deliver solutions.

Sitero is seeking a highly motivated and strategic Customer Success Manager to support Sitero's global customer base. This role involves deploying Sitero's Customer Success strategy, managing customer relationships to ensure satisfaction and account growth, and driving net-new business through existing customer relationships. The position requires working cross-functionally, both internally and externally, and plays a pivotal role in delivering a 'white glove' level of customer service.

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Customer Experience Manager Jobs in Bolingbrook, IL Hiring Now

Senior Customer Success Manager