GEICO is seeking Customer Service Professionals for their Fredericksburg, VA office to provide outstanding customer service to policyholders. This role involves answering billing questions, making policy changes, and providing recommendations. The position offers a base salary of $23.33 per hour with potential increases of up to 15% for top performers. The role is ideal for individuals who excel in customer service, effective communication, and thrive in a fast-paced environment.

Customer Experience Representative

The Customer Experience Manager at Michaels Arts and Crafts is responsible for delivering a customer-centric shopping experience by managing and delivering effective front-end operations and expectations. This role involves leading omnichannel processes, maintaining store recovery standards, ensuring compliance with laws and Company policies, and managing inventory and customer service processes. The manager also plays a key role in training and coaching the customer experience team, managing the onboarding of new team members, and leading custom framing solutions in select stores.

Customer Experience Manager PT

Customer Experience Manager

The Customer Experience Manager at Michaels Stores, Inc. is responsible for delivering a customer-centric shopping experience by managing and delivering effective front-end operations and expectations. This role involves leading omnichannel processes, maintaining store recovery standards, ensuring compliance with company policies, and providing friendly customer service. The manager will also assist in various inventory and operational tasks, train and coach the customer experience team, and manage the delivery of high-quality custom framing solutions in select stores.

Full Time Customer Experience Manager

We are seeking a part-time, remote, contract Customer Experience Project Manager to join our team. The role involves coordinating and managing marketing projects, timelines, and deliverables, as well as supporting event logistics and communications. The ideal candidate will bring innovative thinking, creative skills, and strategic abilities to enhance marketing efforts.

Program Project Manager

Customer Experience Project Manager

The Customer Success Manager at Hewlett-Packard is responsible for managing solution/services adoption, client management including annual recurring revenue/profit management, growth, ongoing services delivery management, and ensuring high customer health, low churn rate, and high renewal rate. This role involves partnering with the Transition Team for initial onboarding, performing strategic account planning, understanding HP products and solutions, and becoming a trusted advisor to customer stakeholders at C-level.

CUSTOMER SUCCESS MANAGER

Customer Success Manager

Medcor is seeking a Customer Success Manager responsible for meeting customer expectations, ensuring satisfaction and retention, and identifying opportunities for improvement and new business. This role involves proactive relationship building, understanding customer goals, resolving issues, and collaborating with internal teams to maximize the value of Medcor's products and services. The position is remote, based in Denver, CO, and includes travel (approximately 13 weeks per year).

As a Global Customer Experience (GCX) Program Manager at eBay, you will be responsible for planning and managing programs of work in support of specific business units. This role involves leading a team of Project Managers, ensuring programs and projects are defined, outcomes are established, and timelines are set. You will also be responsible for tracking and measuring compliance and accuracy of program reporting, leading planning cycles, and bringing industry best practices to the team. The ideal candidate will have a strong understanding of the customer service business, good knowledge of eBay's site, and the ability to navigate the GCX organization to achieve business goals.

GCX Program Manager

Global Customer Experience Program Manager

MyOme is seeking a passionate and strategic-thinking Enterprise Customer Success Manager to build and nurture successful long-term relationships with enterprise-level clients. This role involves developing strategic customer relationships, leading the onboarding process for new accounts, ensuring account health, collaborating with various teams to drive growth, and contributing to shaping best practices for the CSM function.

Enterprise Customer Success Manager (Remote)

Enterprise Customer Success Manager

This position is primarily responsible for supporting the outside sales team, contractors, and property owners by handling communication with distributors and customers via phone and email, processing purchase orders, sample requests, and returns, conducting follow-up calls, maintaining accurate data entry, and managing customer and sales data in the database. The role also involves resolving delivery issues, initiating claims for damaged or lost shipments, processing credit/debit requests, supporting marketing initiatives, and acting as a liaison between Sales Representatives and internal departments to ensure timely and professional communication and enhance customer satisfaction.

Customer Experience Associate - Fully Remote After Training

Customer Experience Associate

Jacoby & Meyers is seeking an experienced Case Manager to join their team. This role involves interviewing new clients, setting up appointments, collecting information and documentation to build client cases, and ensuring compliance with appointment schedules. The position offers full training on the firm's software and requires a proactive, organized, and detail-oriented individual with strong communication skills and the ability to multitask. This is a full-time, remote position with a pay range of $25.00 to $40.00 per hour.

Experienced Case Manager

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will articulate the value of the SaaS cloud platform, drive customer engagement and adoption, and advocate on behalf of customers by identifying risks and collaborating internally to deliver solutions.

Sitero is seeking a highly motivated and strategic Customer Success Manager to support Sitero's global customer base. This role involves deploying Sitero's Customer Success strategy, managing customer relationships to ensure satisfaction and account growth, and driving net-new business through existing customer relationships. The position requires working cross-functionally, both internally and externally, and plays a pivotal role in delivering a 'white glove' level of customer service.

Modernizing Medicine is seeking a Customer Success Manager to join their Strategic Customer Success team, focusing on Otolaryngology clients. This role involves acting as the post-sale consultative partner and trusted advisor, responsible for the retention and advocacy of an assigned book of business. The CSM will be the primary relationship owner between strategic customers and internal stakeholders, driving customer engagement and adoption, and advocating on behalf of customers to ensure their success and satisfaction with the company's SaaS cloud platform.

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Customer Experience Manager Jobs in Gainesville, VA Hiring Now

Customer Experience Representative

Customer Experience Manager PT

Customer Experience Representative

Full Time Customer Experience Manager

Customer Experience Representative

Program Project Manager

CUSTOMER SUCCESS MANAGER

Customer Success Manager

GCX Program Manager

Enterprise Customer Success Manager (Remote)

Customer Experience Associate - Fully Remote After Training

Experienced Case Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager