The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have a service mindset, technical skills, and the ability to lead effectively in a remote environment.

Customer Service Supervisor

The Customer Service Supervisor at American Signature Inc. plays a crucial role in ensuring customers receive a positive experience and meet both department and company goals. This position involves leading a team, analyzing reports for continuous improvement, and representing the brand through various customer interactions. The ideal candidate will have experience leading a remote team, possess strong technical skills, and demonstrate a service mindset.

GEGI is seeking an experienced Customer Care Supervisor to oversee the day-to-day operations of customer services, acting both as a lead support specialist and team supervisor. The role involves assisting and helping the Team Lead in monitoring and improving working processes, developing and implementing process improvements, creating reports on customer feedback, coordinating with other departments for quick resolution of issues, and assisting in the growth of team members' skills. The ideal candidate will have a strong background in customer care, experience in IT-related areas, and excellent communication skills.

Customer Care Supervisor

This position is primarily responsible for supporting the outside sales team, contractors, and property owners by handling communication with distributors and customers via phone and email, processing purchase orders, sample requests, and returns, conducting follow-up calls, maintaining accurate data entry, and managing customer and sales data in the database. The role also involves resolving delivery issues, initiating claims for damaged or lost shipments, processing credit/debit requests, supporting marketing initiatives, and acting as a liaison between Sales Representatives and internal departments to ensure timely and professional communication and enhance customer satisfaction.

Customer Experience Associate - Fully Remote After Training

Customer Experience Associate

HomeSafe Alliance is seeking a highly skilled and motivated Contact Center Supervisor to support the Customer Service Team. This role involves overseeing customer service employees, responding to customer inquiries, resolving issues or complaints, and ensuring exceptional quality and service. The position requires a deep understanding of Department of Defense regulations, service member entitlements, and shipment documentation, as well as the ability to work closely with Transportation Service Providers and Transportation Offices to manage the relocation process.

Contact Center Supervisor

As a Senior Manager, Customer Experience at BD, you will be responsible for the strategic oversight, execution, and performance of PureWick direct-to-consumer marketing initiatives. This role involves improving customer experience, conversion, and retention by managing a portfolio of business-critical marketing operations across various channels. The position requires collaboration with multiple teams to ensure program KPIs and SLAs are met, driving improvements in analytics and customer support, and supporting A/B testing and optimization.

Senior Manager, Customer Experience - Remote

Senior Manager, Customer Experience

The Operations Supervisor at GBT Ovation is responsible for leading a team of Travel Counselors, managing overall performance, coaching individual Travel Counselors, and guiding the team to create exceptional business travel experiences for customers. This role involves supporting the team to meet or exceed key service metrics, revenue targets, and performance indicators, as well as managing client relationships and customer and employee experience.

Operations Supervisor

The Supervisor at Pearl Interactive Network is responsible for supervising and leading Customer Service Representatives to meet program objectives and customer service level agreements. This role focuses on daily shift operations and promotes a culture of customer satisfaction, teamwork, and innovation.

Supervisor - Remote

Supervisor

As a Seasonal Customer Experience Representative at Gap Inc., you will represent the company and its brands by delivering an exceptional shopping experience to customers who have placed online orders. This includes handling questions regarding returns, exchanges, price adjustments, missing packages, and items. The role is remote, based in Ohio, and requires three weeks of full-time virtual training and an on-site equipment pick-up.

Seasonal Customer Experience Representative - (Remote- Ohio)

Seasonal Customer Experience Representative

We are seeking a part-time, remote, contract Customer Experience Project Manager to join our team. The role involves coordinating and managing marketing projects, timelines, and deliverables, as well as supporting event logistics and communications. The ideal candidate will bring innovative thinking, creative skills, and strategic abilities to enhance marketing efforts.

Program Project Manager

Customer Experience Project Manager

The Contact Center Supervisor I (CCS I) at Kelsey-Seybold Clinic provides leadership, coaching, development, and support to their team of Healthcare Service Representatives (HSRs) to attain Contact Center service and performance goals. This role involves identifying training and performance needs, monitoring phone and work queue performance, developing action plans for improving and sustaining team performance, and participating in special projects as assigned. The CCS I works closely with clinic partners and serves as an escalation point for providers and clinical staff, ensuring compliance with corporate and contact center policies.

CONTACT CENTER SUPERVISOR I

Contact Center Supervisor I

The Customer Experience Agent at Whatnot is responsible for driving the best possible user experience through process improvement, order management, and problem solving. This role involves interacting with buyers and sellers to ensure a positive experience, resolving customer issues related to payments, orders, shipments, and general questions, and becoming an expert in Whatnot's product, processes, and systems to drive positive outcomes for users. The position requires a customer-first attitude, a growth mindset, and the ability to work in a fast-paced environment.

Customer Experience Agent

The Operations Supervisor at Guidant Financial leads and supports a full-function team in client operations, responsible for delivering products, services, and experiences to clients. This role involves identifying process improvements, sharing best practices, implementing policies/procedures, and supporting the career development of team members. The position is fully remote and available in select states across the US, focusing on helping entrepreneurs realize their dreams of starting their own companies.

The Call Center Operations Supervisor at Conduent leads a team of approximately fifteen agents, responsible for the day-to-day operations, call center performance, metric/KPI management, and overall execution. This role is demanding, evolving, and offers an opportunity to thrive, make a difference, and become part of a culture that values individuality. The position is remote and supports the Pharma and Life Sciences Patient Assistance Program.

Call Center Operations Supervisor

The Supervisor, Contact Center Operations at Centene Corporation oversees and provides guidance on contact center operational processes to establish operational targets, best practices, and training programs that support service, quality, and efficiency standards. This role involves overseeing daily operations of contact center teams, monitoring interactions and metrics, serving as the primary point of contact for operations employees, managing policies and regulations, providing training and coaching, and collaborating with training teams on training materials.

Supervisor, Contact Center Operations (CA Only)

Supervisor, Contact Center Operations

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Remote Customer Experience Supervisor Jobs Hiring Now

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