As a Customer Service Representative at Synchrony Financial, you will handle inbound calls from cardholders, ensuring exceptional customer service. This role involves maintaining up-to-date customer information, resolving inquiries, authorizing sales, and building relationships with clients, customers, and colleagues. This is a work from home position based in Rapid City, SD, with occasional in-person training required.

Customer Service - Full Time - Work From Home

Customer Service Representative

GovCIO is seeking a Help Desk Team Lead to manage a team of Windows and Exchange/Office Admins, support the implementation of MS Office product upgrades, perform Active Directory account administration, and oversee service desk metrics. This onsite role is located in Washington DC and involves managing a team, improving customer service, ensuring compliance with technical certification requirements, and providing training on Exchange/Office 365 products.

Help Desk Team Lead

GEICO is seeking Customer Service Professionals for their Fredericksburg, VA office to provide outstanding customer service to policyholders. This role involves answering billing questions, making policy changes, and providing recommendations. The position offers a base salary of $23.33 per hour with potential increases of up to 15% for top performers. The role is ideal for individuals who excel in customer service, effective communication, and thrive in a fast-paced environment.

Call Center Representative

As the Application Support Lead at CAI, you will lead a team providing day-to-day support and maintenance of client applications. This role involves responding to incidents and service requests, performing maintenance and upgrades, engaging with application vendors, and ensuring the delivery of applications and systems within SLA expectations. The position is full-time and remote, requiring a Bachelor’s degree or higher in Computer Science or a related field, along with 5+ years of experience in IT applications support, preferably in the veterinary care industry.

APPLICATION SUPPORT LEAD

Application Support Lead

As a Lead Software Engineer at Capital One, you will be pioneering in the technology space, solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment. You will lead a portfolio of diverse technology projects and a team of developers, focusing on distributed microservices and full stack systems to create solutions that meet regulatory needs. This role involves sharing your passion for tech trends, mentoring others, and collaborating with digital product managers to deliver robust cloud-based solutions.

Lead Software Engineer

GovCIO is seeking a Service Desk Lead to manage day-to-day operations, ensure maximum issue resolution to meet service level agreements, and serve as a liaison with customers. This role is fully onsite in Washington DC and requires a high school diploma with 15+ years of experience, PMP/Agile PM Certification, and a certification within 6 months of onboarding, along with the ability to obtain and maintain a Public Trust Clearance.

Service Desk Lead-HQ

Service Desk Lead

As a Business Support Program Lead at AMERICAN SYSTEMS, you will provide administrative, executive communications, data analysis, and planning support to the Program Manager. This role involves team leadership, program management vision, supervising personnel, and supporting executive level planning and communications across organizations. The position requires a TS clearance or CBP Background Investigation and offers a comprehensive benefits package, including an Employee Stock Ownership Plan.

PROGRAM LEAD, BUSINESS SUPPORT - TS CLEARANCE OR CBP BI REQUIRED

Program Lead, Business Support

The Program Technical Lead at Dev Technology Group will be responsible for the requirements, design, development, testing, implementation, and documentation of enhancements within the DevOps development methodology. This role requires extensive expertise in DevOps and will involve evaluating technical trends to provide recommendations for technology and architecture to meet business objectives.

PROGRAM TECHNICAL LEAD

Program Technical Lead

CACI is seeking a Program Manager to join our team in Arlington, VA, for the Homeland Secure Data Network (HSDN) program management office (PMO) support services. This role involves coordinating, completing, submitting, and ensuring the quality control of contract deliverables, leading and managing contract staff activities, and collaborating closely with both Federal and contract support employees. The position is hybrid, requiring 2 days a week on the customer site in Arlington, VA.

HSDN PROGRAM MANAGEMENT LEAD

Program Management Lead

As a Lead Software Engineer, Backend at Capital One, you will lead a portfolio of diverse technology projects and a team of developers, focusing on distributed microservices and full stack systems. This role involves creating solutions to meet regulatory needs, sharing your passion for tech trends, mentoring others, and collaborating with digital product managers to deliver robust cloud-based solutions. You will utilize a variety of programming languages and technologies to drive a major transformation within Capital One.

Lead Software Engineer, Backend (Python, GO)

Lead Software Engineer, Backend

LabCorp is seeking a Client Services Representative to join their Contact Center team in San Diego, CA. This remote position requires 6-8 weeks of onsite training in San Diego and involves working with physician offices, hospital laboratories, patients, and internal customers to ensure all client needs are addressed accurately and efficiently. The role includes providing product education, handling a variety of questions, and ensuring a world-class customer experience.

Client Services Rep-NA577

Client Services Representative

As a Lead Software Engineer, DevOps at Capital One, you will be pioneering in the technology space, solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment. You will lead a portfolio of diverse technology projects and a team of developers, focusing on machine learning, distributed microservices, and full stack systems to create solutions that meet regulatory needs. This role involves sharing your passion for tech trends, experimenting with new technologies, mentoring others, and collaborating with digital product managers to deliver robust cloud-based solutions.

Lead Software Engineer, DevOps

Mastech Digital is seeking a Task Lead for a contract position in the Federal domain, focusing on digital and mainstream technology staff and Digital Transformation Services. This role requires at least 6 years of experience and involves SQL management, data migration, client interaction, development, and infrastructure management. The position is hybrid, based in Woodlawn, MD, and offers comprehensive benefits.

Financial Reporting Consultant

Task Lead

As a Lead Software Engineer, Back End at Capital One, you will lead a portfolio of diverse technology projects and a team of developers, focusing on distributed microservices and full stack systems to create solutions that meet regulatory needs. This role involves sharing your passion for tech trends, mentoring others, and collaborating with digital product managers to deliver robust cloud-based solutions. You will utilize a variety of programming languages and technologies to drive a major transformation within Capital One.

Lead Software Engineer, Back End (IC)

Lead Software Engineer, Back End

The Application Support Tech Lead at Freddie Mac will apply broad technical knowledge, judgment, and analytical skills to analyze, develop, and implement solutions for process improvements, trouble-shooting, production support, production operations, and configuration management. This role involves capturing, updating, and simplifying production support resolution activities, production operations tools & capabilities, and configuration management sustainability & applicability. The lead will also build practices, automated capabilities, and communication across the department for enhanced application and operational controls compliance, enabling configuration management across asset management capabilities.

APPLICATION SUPPORT TECH LEAD (HYBRID - 3 DAYS IN OFFICE)

Application Support Tech Lead

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Customer Service Program Lead Jobs in Washington, DC Hiring Now