We are seeking a Senior Customer Success Manager for a Seed stage SaaS Startup. In this role, you will manage relationships with key customers worldwide, from initial onboarding to long-term partnerships. You will work closely with internal teams to ensure the best possible customer experience, identify customer pain points, and develop solutions that drive satisfaction and retention.

Customer Success Manager - SaaS / FinTech Experience Required!

Senior Customer Success Manager

As a Senior Business Development Manager at Johnson Controls International, you will be responsible for developing and establishing new business relationships with prospective customers in key target residential and light commercial markets throughout North America. This role involves driving the initial phases of a sophisticated sales process, including making initial contact, qualifying opportunities, and working closely with legal, pricing, and/or brand teams for account management. The position requires a strong focus on identifying complex customer needs, operating in a team selling environment, and contributing to sales growth and strategic business plans.

Senior, Business Development Manager (Residential and Light Commercial HVAC) (Remote)

Senior Business Development Manager

Join Milan Laser Hair Removal as a Sales Manager in Austin (Bee Cave), TX, where you'll play a crucial role in guiding clients through their laser hair removal journey, creating tailored treatment packages, driving revenue growth, and leading a team to success. This position offers competitive earning potential with a base salary plus uncapped commission, along with a supportive culture and opportunities for career advancement.

Sales Manager

Plivo is seeking a Senior Customer Success Manager (CSM) to manage a portfolio of customers in the United States and Canada, focusing on developing and nurturing long-term relationships. The role involves liaising between customers and cross-functional internal teams to ensure the successful adoption of Plivo's offerings and achieving business outcomes. The position requires a proactive approach to resolving customer issues, outstanding communication skills, critical thinking, and impeccable time management. The role is remote, with a preference for candidates in the central or eastern United States, ideally Austin, TX.

The Customer Success Manager at Hewlett-Packard is responsible for managing solution/services adoption, client management including annual recurring revenue/profit management, growth, ongoing services delivery management, and ensuring high customer health, low churn rate, and high renewal rate. This role involves partnering with the Transition Team for initial onboarding, performing strategic account planning, understanding HP products and solutions, and becoming a trusted advisor to customer stakeholders at C-level.

CUSTOMER SUCCESS MANAGER

Customer Success Manager

As a Senior Customer Success Manager at Chaiz, you will be responsible for managing and nurturing customer relationships, ensuring customer satisfaction and retention, and overseeing the customer support team and call center. You will also play a key role in developing and expanding client dashboards, gamification, loyalty, and referral programs to enhance customer engagement and retention.

The Senior Manager, Customer Success at Measured will lead client-facing engagements for a portfolio of Measured brands, focusing on marketing analytics frameworks. This role involves serving as account lead, marketing attribution and analytics expert, project manager, and media strategist to drive client satisfaction and product adoption. The position requires a blend of technical and strategic skills, including the ability to interpret marketing performance, perform deep dive analyses, and provide strategic views on media. The role also involves managing client relationships, delivering training, and providing internal product feedback.

Sr. Manager, Customer Success

Senior Manager, Customer Success

As a Customer Marketing Senior Manager at Algolia, you will oversee the Customer Advocacy and Customer Expansion functions, providing strategic oversight to ensure the customer relationship is nurtured across the lifecycle. This role involves working cross-functionally to drive expansion pipeline, promote customer retention, and enhance adoption and usage of key products. You will manage the Customer Marketing budget, develop its roadmap, and advise senior leadership based on data and insights.

CUSTOMER MARKETING, SENIOR MANAGER

Customer Marketing Senior Manager

Medcor is seeking a Customer Success Manager responsible for meeting customer expectations, ensuring satisfaction and retention, and identifying opportunities for improvement and new business. This role involves proactive relationship building, understanding customer goals, resolving issues, and collaborating with internal teams to maximize the value of Medcor's products and services. The position is remote, based in Denver, CO, and includes travel (approximately 13 weeks per year).

The Senior Manager, Amazon Customer Development at Vital Proteins, Nestlé Health Science, is responsible for developing the strategic growth plan and providing functional leadership to drive sales of the Vital Proteins brand on Amazon. This role involves implementing sales strategies, delivering revenue and profit growth objectives, identifying new opportunities for revenue and category growth, and managing trade budgets and promotional activities. The position requires collaboration with internal teams and external partners to ensure successful execution of sales strategies.

SR MANAGER CUSTOMER DEVELOPMENT - AMAZON

Senior Manager, Customer Development

As a Customer Success Manager at Userpilot, you will be the primary point of contact for customers from a product perspective, working closely with their Relationship Manager to ensure a positive product experience. Your role involves product education, strategy, account reviews, webinars, and managing customer correspondence to build strong relationships throughout the customer lifecycle. You will also be responsible for renewals, retention, and gathering and sharing customer feedback with product teams.

The Senior Customer Success Manager at Verint Systems, Inc. is a strategic role focused on being a customer and company advocate, displaying superior customer management and consultancy skills. This role involves engaging customers, ensuring their happiness, and showcasing the value of the overall solution. The Senior CSM is responsible for product knowledge application, driving product adoption, and creating win-win environments for all parties involved.

Sr. Customer Success Manager

The Senior Customer Success Manager at Insight Global is responsible for supporting customers as they transition from sales prospects to active users of the company's equipment and solutions. This role focuses on customer loyalty and building long-term client relationships to enhance the customer experience and increase the chances of subscription renewal. The manager will own the customer experience from pre-installation to post-implementation, ensuring customer success with the products and solutions, and will work closely with commercial representatives and product managers to convey customer information and ideas for process improvement.

Entrust Corp is seeking a Senior Customer Success Manager to manage a portfolio of accounts, focusing on customer implementations, maintaining excellent relationships with client-side senior managers, and maximizing partnership and revenue opportunities. The role involves managing ongoing usage revenue, renewals, and working closely with Account Executive and Product teams to ensure the best Onfido experience for customers. The position offers career growth, flexibility, and collaboration in a global environment.

Senior Customer Success Manager (Central or South Eastern Time Zone - US/Canada)

The Senior Client Success Manager at Veradigm serves as the primary operational contact point for clients, ensuring an extraordinary experience with Veradigm products and services. This role involves managing client relationships, supporting adoption, fostering client satisfaction, and driving client retention through strategic planning and tactical execution. The Senior CSM collaborates with clients and internal Veradigm stakeholders to ensure remarkable client experiences, focusing on product and service solutions, technical troubleshooting, and solution optimizations.

Sr Client Success Manager

Senior Client Success Manager

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Customer Success Senior Manager Jobs in Austin, TX Hiring Now

Customer Success Manager - SaaS / FinTech Experience Required!

Senior, Business Development Manager (Residential and Light Commercial HVAC) (Remote)

Sales Manager

Senior Customer Success Manager

CUSTOMER SUCCESS MANAGER

Senior Customer Success Manager

Sr. Manager, Customer Success

CUSTOMER MARKETING, SENIOR MANAGER

Customer Success Manager

SR MANAGER CUSTOMER DEVELOPMENT - AMAZON

Customer Success Manager

Sr. Customer Success Manager

Sr. Customer Success Manager

Senior Customer Success Manager (Central or South Eastern Time Zone - US/Canada)

Sr Client Success Manager