Dental Patient Intake & Referral Coordinator

Fort Lauderdale/Davie, Florida

Full-Time | Hourly (Non-Exempt)

About NSU Health

NSU Health is the clinical arm of Nova Southeastern University (NSU), one of the nation’s largest private research universities and a leader in healthcare education. Through NSU Health, we provide patient-centered care across a wide range of specialties while also supporting the training of future healthcare professionals.

By joining NSU Health, you become part of a unique academic healthcare environment—where clinical care, education, and innovation come together to serve our South Florida community. Nova Southeastern University, founded in 1964, is a not-for-profit institution recognized for academic excellence, innovation, and its commitment to improving lives through education and healthcare.

About the Role

As a Patient Intake & Referral Coordinator, you will play a key role in ensuring a seamless experience for patients seeking specialty care within NSU Health. You will serve as a primary point of contact for patients and referring providers—managing intake, coordinating referrals, and supporting efficient scheduling. Your work directly impacts patient access to care and helps ensure timely, coordinated services across our clinical programs.

Key Responsibilities

• Serve as the first point of contact for patients and referring providers
• Coordinate patient intake, referrals, and appointment scheduling
• Assess the urgency of cases and route appropriately
• Maintain and monitor waitlists, intake databases, and reports
• Ensure accurate documentation within the Electronic Health Record (EHR)
• Handle patient records securely in compliance with HIPAA standards
• Communicate referral status and follow up to ensure continuity of care
• Collaborate with providers, program coordinators, and support teams
• Participate in staff meetings, training, and compliance activities

What You Bring

Required Qualifications

• High School Diploma or equivalent
• Minimum 2 years of experience in patient intake, scheduling, referral coordination, or healthcare administration
• Working knowledge of EHR systems and Microsoft Office
• Understanding of HIPAA and patient confidentiality standards

Preferred

• Experience in a specialty clinic or healthcare setting
• Bilingual (highly preferred in South Florida)
• Experience with EMR/EHR systems (e.g., Axium)

Why Join NSU Health?

• Be part of an academic health system connected to a leading university
• Work alongside clinicians, faculty, and healthcare professionals
• Contribute to both patient care and healthcare education
• Competitive compensation and comprehensive benefits, including:
• Tuition waiver programs
• Retirement plan options
• Medical and dental coverage

Work Environment

• Clinical/administrative office setting
• Fast-paced, patient-focused environment
• Occasional evenings or weekends based on program needs

Make an Impact

At NSU Health, your work supports more than just operations—it helps deliver meaningful care to patients while contributing to the education of future healthcare providers.

Apply Today

If you’re passionate about patient access, coordination, and delivering an exceptional experience, we encourage you to apply and grow your career with NSU Health. Intake Coordinator - 991733 - Fort Lauderdale-Davie, Florida, United States