Dovenmuehle Mortgage, Inc. is seeking a motivated and skilled Helpdesk/Desktop Support Specialist to join their team. This role focuses on managing shipping and receiving tasks, providing technical support, and offering on-site assistance. The position requires a blend of technical skills, including hardware and software troubleshooting, and the ability to communicate effectively with non-technical users.

Desktop Support Tech I

Desktop Support Technician I

Robert Half is seeking a Service Desk Technician - Tier 1 to support a local credit union in the Pacific Northwest. This role involves evaluating, prioritizing, troubleshooting, routing, and answering support requests from end-users, with a focus on managing trouble tickets, escalating issues, and contributing to support systems development. This is a long-term contract position that is 100% remote, requiring a specific schedule.

Service Desk Technician

Service Desk Technician - Tier 1

Our client in Crystal Lake, IL is seeking a Tier 1 Help Desk Specialist to provide fast and efficient solutions to technical problems. The role involves first line support to internal staff, troubleshooting, and maintaining inventory of hardware and software. The ideal candidate will have at least 2 years of experience in Tier 1 support, excellent troubleshooting abilities, and comprehensive knowledge of Windows OS, Active Directory, O 365, and on-prem Exchange.

Desktop Support Technician

Beacon Hill is seeking motivated individuals with information technology related degrees or recent IT certifications for Tier 1 Service Desk Analyst positions. These roles focus on technical support and customer service within an enterprise service desk, offering an opportunity to develop experience in a large service desk environment, ITIL framework, and ServiceNow. The positions emphasize a strong focus on customer service, teamwork, collaboration, attention to detail, communication, and a willingness to learn. They are remote and offer a pathway to internal promotions within IT.

Tier 1 Service Desk Analyst

Pyramid Consulting, Inc. is seeking a Desktop Support Technician for a 12+ months contract opportunity in Lombard, IL. This role is focused on providing elevated field-support and onsite support to the highest-level employees of Transdev, including C-Level Executive Admins. The technician will be responsible for troubleshooting computer hardware, Microsoft applications, software, and network issues, as well as ensuring the proper functioning of conference room IT equipment. This position requires onsite work from Monday to Friday, with potential afterhours work requiring management approval.

The Desktop Support Technician role involves answering basic technical support calls, helping with computer refreshes, and setting up computers. The position focuses on the refresh team, where the technician will be responsible for grabbing old machines, setting up new machines, and following clear guidelines. The role includes solving tickets over the phone for various issues such as Powersurge not working, Microsoft Office IM not working, browser issues, and software investigations. The technician will handle 5-10 tickets a day, requiring high attention to detail.

Desktop Support Technician (On-Site 5 days a week - Palatine, IL

As a Tier 1 Technical Support Specialist at SP Data Digital, you will be the first line of technical assistance for home security services, handling both incoming and outgoing calls to provide technical assistance and solutions to existing customers. This role involves troubleshooting company products and services, using systems to dispatch technicians if necessary, and requires strong communication skills, empathy, and technical aptitude.

Tier 1 Technical Support Specialist

The Desktop Technician at Tata Consultancy Services will provide infrastructural support to end-user clients by responding to service requests/incidents for PCs/laptops, supporting, installing, and fixing various computer assets such as printers, scanners, and mobile devices. This role involves updating tickets on IT service management tools, remote support and troubleshooting, and providing support for Windows OS, MacBooks, and Zscaler.

Desktop Technician

The Tier 2 Technical Customer Support Engineer at Scale Computing plays a crucial role in providing post-sales support to customers, focusing on exceptional customer satisfaction. This role involves advanced troubleshooting, problem-solving, and working closely with multiple Scale Computing teams to resolve complex issues. The ideal candidate will have impeccable problem-solving, communication, and interpersonal skills, patience, a customer-friendly attitude, and the ability to work in a team environment.

Tier 2 Technical Customer Support Engineer

F.E. Moran Group of Companies is seeking a full-time Information Technology Help Desk Technician in Northbrook, Illinois. The role involves serving as the first point of contact for IT support, diagnosing and resolving technical issues, and providing exceptional service to employees across the United States. This position offers an opportunity to work with a professional and engaging team, learn and enhance technical skills, and contribute to internal IT projects.

Information Technology Help Desk Technician

The Product Technical Support Specialist - Tier 1 at ZOLL Medical Corporation plays a critical role in providing technical guidance and support for ZOLL Cardiac Management Solutions products and services. This role involves analyzing problems, diagnosing causes, and resolving issues through troubleshooting techniques, ensuring adherence to regulatory guidelines, and maintaining comprehensive records of customer interactions. The position requires strong communication skills, technical aptitude, and the ability to work independently in a dynamic environment.

Customer Care - Product Technical Support Specialist - Remote

Product Technical Support Specialist - Tier 1

Insight Global is seeking a Service Desk Specialist to join their team, supporting approximately 700 users across the organization including VIP users and C-level executives. The role involves providing excellent customer service while troubleshooting Tier 2 level issues via phone, email, and ticketing system. The specialist will also be responsible for creating SOPs, optimizing the onboarding process for new users, and being on-call for after-hours support during a 2-week rotation.

Service Desk Specialist (Tier 2)

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

The Level 1 Technician - Configurations Center at LaSalle Network in Vernon Hills, IL, is responsible for installing and configuring hardware and software on a high volume of computers, printers, and other products for customers daily. This entry-level position offers a great opportunity to grow a career in IT, working as part of a dynamic team. The role involves configuring systems to customers' specifications, testing systems for quality, maintaining productivity goals, troubleshooting computer systems, and ensuring high levels of customer service.

Level 1 Technician - Configurations Center

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Desktop Support Technician Tier 1 Jobs in Lake Zurich, IL Hiring Now

Desktop Support Tech I

Service Desk Technician

Desktop Support Technician

Tier 1 Service Desk Analyst

Desktop Support Technician

Desktop Support Technician (On-Site 5 days a week - Palatine, IL

Tier 1 Technical Support Specialist

Desktop Technician

Tier 2 Technical Customer Support Engineer

Information Technology Help Desk Technician

Customer Care - Product Technical Support Specialist - Remote

Service Desk Specialist (Tier 2)

service desk technician

Service Desk Technician (Remote - Texas Only)

Level 1 Technician - Configurations Center