The Desktop and Mobility Support role involves providing remote desktop level L2 troubleshooting of end user issues, solving technical issues related to various operating systems and software components, and managing security compliance health status of end user workstations. This position requires a hands-on approach to diagnosing, troubleshooting, and resolving software, hardware, and peripheral incidents, as well as deploying device drivers and Windows patch updates.

Desktop and Mobility Support

Insight Global is seeking a Desktop Technician to work on-site in the San Francisco area, supporting internal employees with various IT issues such as password resets, hardware support, O365 troubleshooting, VDI issues, and conference room setups. This role requires travel to Sonoma or Sacramento occasionally and is a 6-month contract to hire position. The successful candidate will be a self-starter as they will be the sole Desktop Technician at the San Francisco location.

Desktop Technician (San Francisco)

Desktop Technician

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

We are seeking a Desktop Support Analyst to join our team in San Francisco, California, for a long-term contract opportunity in the IT software industry. The role involves providing support for desktop systems, including MAC OS and other computer hardware, and ensuring effective communication with users about their technical issues. The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 2 years of experience in Desktop Support or a similar role in the IT industry.

Desktop Support Analyst

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

As a Computer Repair Technician in the United States Army, you will work at the forefront of the STEM field, specializing in electronics and technology. Your role involves conducting advanced radar and computer repair on world-class equipment, ensuring the reliability and functionality of critical systems.

Computer Repair Technicians

Computer Repair Technician

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Service Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

Our client, a global leader in the investment management industry, is seeking a Senior Desktop Support Technician for a contract position in downtown San Francisco. The role involves providing white glove technical support to VIPs and C-level end users, with a focus on maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals. This position requires onsite work Monday through Friday and does not allow remote work.

senior desktop support technician

Senior Desktop Support Technician

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support Specialist to support a DoD project. This remote position involves providing Tier 1 and 2 help desk support, assisting non-IT users with applications. Occasional travel to attend customer meetings in Kittery, ME or Mechanicsburg, PA may be required. The role is contingent upon contract award.

Mid Computer User Support (Help Desk) Specialist

Mid Computer User Support Specialist

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. This is a full-time, work-from-home position with inbound technical support responsibilities, no sales requirements, and a comprehensive training program. The role involves working with customers to identify service needs, offering solutions, and providing world-class customer service.

Technical Support Representative

Upgrade is seeking an IT Support Technician to join their team, focusing on providing configuration and troubleshooting support for Mac OS and Windows environments, resolving infrastructure issues, tracking and maintaining IT assets, and supporting end user needs. This role is on-site full-time in the San Francisco office, offering a competitive salary, stock option plan, and comprehensive benefits.

Senior IT Support Technician

IT Support Technician

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