As a Tier 1 Technical Support Specialist at SP Data Digital, you will be the first line of technical assistance for home security services, handling both incoming and outgoing calls to provide technical assistance and solutions to existing customers. This role involves troubleshooting company products and services, using systems to dispatch technicians if necessary, and requires strong communication skills, empathy, and technical aptitude.

Tier 1 Technical Support Specialist

In this position, you will support tasks related to the design and manufacture, focusing on service, repair, and commissioning of eddy current clutches, brakes, and electronic controls. This role involves a mix of electrical and controls work with some mechanical overlap, direct customer interaction, and up to 30% travel for installation, commissioning, and repair service.

Technical Support Engineer

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. This is a full-time, work-from-home position with inbound technical support responsibilities, no sales requirements, and a comprehensive training program. The role involves working with customers to identify service needs, offering solutions, and providing world-class customer service.

Technical Support Representative

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

The Support Services Project Manager/Specialist at Cayuse Holdings is responsible for managing the entire project, ensuring collaboration among team members to meet all staff augmentation requirements. This role involves working with upper-level management and the Account Manager to meet project goals, ensuring timely submission of timesheets and statuses, and managing invoices for payment. The position requires expertise in enterprise-level website redesign/rebranding and development using modern web development platforms.

Support Services Project Manager/Specialist

As a Data Engineering Specialist at Charles Schwab, you will develop and implement techniques or analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualization software. This role involves designing, developing, and implementing new data ingestion workflows, leading small projects, and performing enhancements for successful delivery. The position allows for 100% remote work and reports to the company headquarters in Westlake, TX, adhering to Schwab's internal approach to workplace flexibility.

Specialist - Data Engineering

Data Engineering Specialist

The Customer Service Specialist at ConvaTec is responsible for providing customer support by transferring inbound calls to the appropriate party. This role involves operating a multi-line Talkdesk telephone system, performing administrative support tasks, resolving complaints, transmitting information, analyzing data, and providing information about the establishment. The position offers competitive pay, incentives, and opportunities for promotion after 6 months in a people-first culture.

Customer Service Specialist

The Product Technical Support Specialist - Tier 1 at ZOLL Medical Corporation plays a critical role in providing technical guidance and support for ZOLL Cardiac Management Solutions products and services. This role involves analyzing problems, diagnosing causes, and resolving issues through troubleshooting techniques, ensuring adherence to regulatory guidelines, and maintaining comprehensive records of customer interactions. The position requires strong communication skills, technical aptitude, and the ability to work independently in a dynamic environment.

Customer Care - Product Technical Support Specialist - Remote

Product Technical Support Specialist - Tier 1

The Service Desk Specialist I at Sutter Health provides first-level support to clients via various modes of contact, including phone and portal, offering resolution of technical problems and information technology issues for desktop, laptop, or network services. This role involves ensuring the timely resolution of issues or escalating them to appropriate technical support personnel, supporting Service Desk service level metrics, and performing Service Management Access Specialist functions. The position is eligible for work from home within the Sutter Health Northern California footprint.

Service Desk Specialist I

The Customer Service Specialist at Reyes Holdings is responsible for handling inbound customer service calls for established accounts, including fulfilling orders and special requests. This role involves direct interaction with customers, resolving issues, and ensuring timely and accurate communication across multiple Reyes Beer Division locations.

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

The Data Specialist at Service Fusion, a part of EverCommerce, will focus on data management and analysis, working closely with customers during their onboarding to Service Fusion. This role involves converting and formatting data from various field service management platforms for use in Service Fusion, ensuring accuracy and high-quality results. The position offers a results-oriented compensation structure, including a performance-based variable component, and encourages out-of-the-box thinking and high autonomy.

Service Fusion - Data Specialist

Data Specialist

HomeSafe Alliance is seeking Customer Care Specialists to support the Customer Care contact center by providing immediate support to answer customer inquiries, troubleshoot application access, and network with internal and external move partners to resolve concerns. The role involves being the 'first face' of HomeSafe via inbound calls/chat/email, ensuring first call resolution, counseling customers on their entitlements for their move, and managing multiple priorities in a fast-paced environment.

Contact Center Customer Care Specialist (SCA)

Contact Center Customer Care Specialist

The Client Success Specialist at Aston Carter will provide customer support in an independent work environment, acting as the customer-facing voice and developing creative solutions to customer issues. This role involves proactive updates on order status to accelerate billing, determining when hospital requests require escalation, solving customer complaints, and coordinating collaboration between internal departments to ensure 100% service level to customers.

Client Success Specialist

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End User Support Specialist Jobs in Gages Lake, IL Hiring Now

Tier 1 Technical Support Specialist

Technical Support Engineer

Remote Help Desk

Technical Support Representative

Helpdesk Support Tech

Support Services Project Manager/Specialist

Specialist - Data Engineering

Customer Service Specialist

Customer Care - Product Technical Support Specialist - Remote

Service Desk Specialist I

Customer Service Specialist

Help Desk Technician - DHS Clearance - (24347)

Service Fusion - Data Specialist

Contact Center Customer Care Specialist (SCA)

Client Success Specialist