The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Service Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

The Field Quality Technical Support Specialist at Hussmann Corporation is responsible for providing technical support to Hussmann Technicians, Branches, Field Equipment Representatives, and Third-Party Service Contractors and Customers. This role involves managing technical calls, maintaining the CRM database, providing advanced level technical expertise, and supporting field projects within budgetary guidelines. The position requires professionalism, as it represents Hussmann's technical expertise directly to customers.

Field Quality - Technical Support Specialist

Field Quality Technical Support Specialist

Tanaq Support Services is seeking a mid-level Technical Assistance Specialist to support a Tribal Implementation Center under the Public Health Data Modernization Program. This role involves providing technical assistance and aiding Tribes and Tribal organizations in data modernization efforts, ensuring culturally-appropriate approaches that respect indigenous values and Tribal data sovereignty. The position is fully remote, based in Atlanta, GA or anywhere in the U.S., with some travel required.

Technical Assistance Specialist, Mid - Tribal Support

Technical Assistance Specialist

The Process Technician at Midland Recruiters is responsible for performing adjustments to the injection molding process to maintain acceptable quality standards. This includes sitting of molds, performing die changes, color and material changeovers, and maintaining injection molding machines. The role requires knowledge in plastics processing, the ability to work in a team environment, and the use of production monitoring software.

Process Technician

The Field Service Engineer at SCIEX is responsible for maintaining, installing, and repairing SCIEX products at both internal and external customer sites, including strategic accounts. This role involves working independently to resolve all assigned customer and technical issues, mentoring less experienced staff, and performing qualifications services and customer training. The position is based in Newark, Delaware, and is fully remote within the Danaher Business System, which focuses on accelerating the discovery, development, and delivery of solutions that safeguard and improve human health.

Field Service Engineer - Wilmington, DE

Field Service Engineer

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

As a Field Service Engineer I at ThermoFisher Scientific, you will be responsible for providing field service support, customer relationship management, and detailed reports to customers. This role involves handling installation, preventive maintenance, and training on liquid chromatography, ion chromatography, and trace elemental analysis systems. The position is remote-based in Houston, TX, and requires customer orientation, advocacy for the company, and a drive to grow the business.

Engineer I, Field Service

Field Service Engineer I

The Early Career Field Service Engineer Training Program at Siemens Energy is an entry point to the world-class field service organization, responsible for the maintenance and upgrades of some of the largest and most powerful electrical generation machinery in the world. This role involves classroom and lab training, on-the-job training at multiple customer sites, and working closely with experienced engineers to develop skills in equipment operation, maintenance, job site safety, project management, leadership, and Siemens Energy's business systems. Once trained, the role involves supervising technicians and mechanics during power plant maintenance shutdowns, coordinating upgrades to mechanical and electrical systems, and serving as the primary customer contact during outages.

Early Career Field Service Engineer Training Program

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. This is a full-time, work-from-home position with inbound technical support responsibilities, no sales requirements, and a comprehensive training program. The role involves working with customers to identify service needs, offering solutions, and providing world-class customer service.

Technical Support Representative

As a Maintenance Technician at Brookdale Senior Living, you will be responsible for maintaining the interior and exterior of community buildings and grounds. This role involves a variety of maintenance tasks including HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment, and emergency pull cord equipment maintenance. You will also perform general maintenance projects, respond to maintenance requests, and maintain positive communication with local authorities.

Maintenance Technician

Eaton's Electrical division is seeking a Lead Field Service Technician to join our team in the greater Manassas, VA region. This remote role involves performing on-site emergency repairs, start-up services, and preventative maintenance for UPS systems, power distribution units, and batteries. The position offers a company car and guarantees a 40-hour paid week.

Lead Field Service Technician

The Remote Service Technician at Eastman Kodak Company serves as the first technical point of contact for all Inkjet customers, providing initial support including parts orders and technical troubleshooting. This role involves office-based work and offers global support to customers worldwide, either directly or indirectly based on business needs. The technician will use documentation and schematics for electrical and mechanical fault finding, escalate issues as needed, and ensure timely and accurate reporting of case details.

Remote Service Technician

The Field Mechanic's Helper at Dearing Compressor assists the Field Service Technician with the reassembly and commissioning, start-up, and repair of Natural Gas Compressor Packages. This role requires a self-starter with a strong emphasis on safety, possessing mechanics hand tools, a valid driver's license, and the ability to work in various weather conditions and physical demands. The position offers a path for career development through a training program.

Maintenance/ Service Technician

Maintenance/Service Technician Helper

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Field Support Technician Jobs in Niles, OH Hiring Now