Guidehouse is seeking an IT professional with experience in technical support to join their Service Desk team. The role involves providing 1st and 2nd level IT support to Guidehouse employees globally, troubleshooting various technical issues, and documenting solutions. The position requires strong communication skills, the ability to work effectively in a team, and proficiency in using support tools. This is a remote position with no travel required.

Service Desk Front Line Support Agent

We are seeking a Service Desk to join our team in the manufacturing industry. This role involves providing technical support and assistance to customers, resolving their issues, and maintaining an efficient system of operation. It offers a contract to hire opportunity, is 100% remote, and requires availability for specific hours. This position is local to Minnesota and offers a chance for long-term employment.

Service Desk

The Service Desk Agent at Cayuse Holdings provides customer service solutions within service level agreements, utilizing company and project quality and quantity standards. This role involves providing prompt, reliable, and accurate information to customers, maintaining effective communication, and performing a range of duties including troubleshooting, device management, and IT service management system administration. All activities are conducted in accordance with the company's core values.

Service Desk Agent - Night Shift

Service Desk Agent

We are seeking a highly skilled and detail-oriented Service Desk Manager to join our Project Management Office (PMO). The successful candidate will be responsible for researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep understanding of service desk technologies and processes, as well as PMO best practices. The Service Desk Manager will create documentation to present to key internal stakeholders, ensuring that our service desk operations are aligned with industry standards and optimized for efficiency.

service desk manager

Service Desk Manager

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