The Front Desk Representative plays a crucial role in providing an excellent first impression by welcoming patients and managing front desk operations efficiently. This position involves handling phone inquiries, scheduling patient appointments using basic digital software, and managing check-out procedures while supporting a medium daily patient volume. The role operates during standard weekday hours and requires strong interpersonal and organizational skills.

Responsibilities

• Manage reception duties including greeting patients warmly
• Answer and direct phone calls professionally
• Schedule appointments with basic digital software
• Process patient check-outs efficiently
• Maintain organized front desk environment

Preferred Qualifications

• Entry-level experience in front desk or customer service roles
• Familiarity with appointment scheduling systems
• Strong telephone etiquette
• Excellent customer service skills