Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

The Helpdesk Analyst role at the State of Maine is a short-term, contract position focused on providing urgent support for the MCC Helpdesk team during the new Fall Semester. This remote role involves assisting with student volume issues using Windows 10 or 11 computers and a smartphone, with all necessary tools provided by the organization. The analyst will engage in tier 1 support for enterprise applications and infrastructure divisions, requiring a broad knowledge of multiple user and server hardware, software, and Software as a Service environments.

Helpdesk Analyst (Remote Role)

Helpdesk Analyst

The Technical Support Manager at Seneca Resources is responsible for overseeing the technical service-related operations of the organization. This includes managing inventory levels, overseeing the work of engineering, IT, and maintenance staff, and optimizing operational processes to meet customer needs. The role also involves leading and directing team members to foster a positive and productive work environment.

Technical Support Manager

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

As a Service Desk Analyst at CAI, you will be responsible for providing Level 1 technical support to users, ensuring efficient and accurate support via phone, email, or chat. This role involves general IT end-user support, including troubleshooting hardware and software, resetting passwords, and providing first-level support. The position is full-time and remote, requiring strong customer service skills and technical knowledge.

Service Desk Analyst

The Help Desk position at Robert Half is responsible for designing, managing, and driving IT projects to facilitate the integration of systems and processes with the parent company. This role involves providing critical support to employees, managing IT assets, troubleshooting technical issues, and fostering relationships with vendors and third-party providers. Additionally, the Help Desk position plays a key role in developing best practices, improving internal processes, and ensuring timely issue resolution.

Help Desk

D.R. Horton, Inc., the largest homebuilder in the U.S., is seeking a Division IT Support to provide computer, printer, copier, and phone support for the division. This role involves supporting users on all applications, maintaining IT infrastructure, managing software and hardware inventory, and training staff on applications. The position is on-site in the San Ramon office, offering an annual compensation of $90,000 - $102,000, including a discretionary bonus structure.

Division IT Support

This Helpdesk Technician position focuses on telephone support for corporate users, distribution center users, and retail store employees. The role requires flexibility to work various shifts during a Monday to Friday work week and involves providing helpdesk support, following up on open tickets, escalating problems, and participating in departmental projects.

Robert Half is seeking a Service Desk Technician - Tier 1 to support a local credit union in the Pacific Northwest. This role involves evaluating, prioritizing, troubleshooting, routing, and answering support requests from end-users, with a focus on managing trouble tickets, escalating issues, and contributing to support systems development. This is a long-term contract position that is 100% remote, requiring a specific schedule.

Service Desk Technician

Service Desk Technician - Tier 1

Insight Global is seeking Service Desk Analysts to join the fully remote, 365, 24x7 Level 1 Service Desk for an international law firm. This role focuses on phone support, 1st level support, and managing processes for Incident, Change, Service Request, and Problem Management. The position requires customer service-oriented, high energy, professional individuals eager to learn new technologies. Analysts will handle 400-500 contacts a day, with 33% of tickets being calls and 67% emails, and may need to work on US holidays on a skeleton crew.

Tier 1 Service Desk Analyst (REMOTE) - DAY SHIFTS

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. This is a full-time, work-from-home position with inbound technical support responsibilities, no sales requirements, and a comprehensive training program. The role involves working with customers to identify service needs, offering solutions, and providing world-class customer service.

Technical Support Representative

Robert Half is seeking a Technical Customer Support professional to join their team remotely. The role involves providing technical assistance to clients, processing customer applications, and maintaining accurate customer records. This long-term contract position offers a unique opportunity to engage with customers, handle their technical issues, and manage customer interactions efficiently.

Technical Customer Support

We are seeking a highly skilled and detail-oriented Service Desk Manager to join our Project Management Office (PMO). The successful candidate will be responsible for researching and writing comprehensive white papers on best practices for an enterprise service desk supporting government operations. This role requires a deep understanding of service desk technologies and processes, as well as PMO best practices. The Service Desk Manager will create documentation to present to key internal stakeholders, ensuring that our service desk operations are aligned with industry standards and optimized for efficiency.

service desk manager

Service Desk Manager

The Service Desk Specialist I at Sutter Health provides first-level support to clients via various modes of contact, including phone and portal, offering resolution of technical problems and information technology issues for desktop, laptop, or network services. This role involves ensuring the timely resolution of issues or escalating them to appropriate technical support personnel, supporting Service Desk service level metrics, and performing Service Management Access Specialist functions. The position is eligible for work from home within the Sutter Health Northern California footprint.

Service Desk Specialist I

GovCIO is seeking a Service Desk Administrator to provide user support and customer service on government customer computer applications and platforms. This fully remote position involves troubleshooting problems, advising on appropriate actions, and handling user issues and requests. The role requires a high school diploma with 5+ years of technical support experience, including Microsoft Windows 10/11 and Office suite, and 3+ years of experience with ServiceNow.

Service Desk Administrator (Journeyman)

Service Desk Administrator

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