The Service Desk Specialist I at Sutter Health provides first-level support to clients via various modes of contact, including phone and portal, offering resolution of technical problems and information technology issues for desktop, laptop, or network services. This role involves ensuring the timely resolution of issues or escalating them to appropriate technical support personnel, supporting Service Desk service level metrics, and performing Service Management Access Specialist functions. The position is eligible for work from home within the Sutter Health Northern California footprint.

Service Desk Specialist I

We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. This entry-level position is ideal for recent graduates looking to start their careers in IT support. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance, providing initial support and troubleshooting for various IT issues.

Service Desk Specialist

Beacon Hill is seeking motivated individuals with information technology related degrees or recent IT certifications for Tier 1 Service Desk Analyst positions. These roles focus on technical support and customer service within an enterprise service desk, offering an opportunity to develop experience in a large service desk environment, ITIL framework, and ServiceNow. The positions emphasize a strong focus on customer service, teamwork, collaboration, attention to detail, communication, and a willingness to learn. They are remote and offer a pathway to internal promotions within IT.

Tier 1 Service Desk Analyst

As a Support Specialist I at Brex, your primary goal is to provide high-quality customer experience by effectively resolving customer inquiries via email, phone, and chat. You will work collaboratively with Sales, Product, and Engineering teams to identify and document bugs, and contribute to the ongoing learning and success of your team and the company through mentorship and documentation.

Support Specialist I (Remote)

Support Specialist I

Robert Half is seeking a Service Desk Technician - Tier 1 to support a local credit union in the Pacific Northwest. This role involves evaluating, prioritizing, troubleshooting, routing, and answering support requests from end-users, with a focus on managing trouble tickets, escalating issues, and contributing to support systems development. This is a long-term contract position that is 100% remote, requiring a specific schedule.

Service Desk Technician

Service Desk Technician - Tier 1

The Software Support Specialist I at Suvoda is responsible for providing support to system users across multiple countries through telephone and email communication, troubleshooting and resolving user-reported issues, and maintaining trial integrity and regulatory compliance. This role supports the evening schedule, specifically 2:00pm - 10:00pm Pacific Time, Monday through Friday, and requires a bachelor's degree or equivalent experience, strong communication skills, attention to detail, and the ability to work independently.

Software Support Specialist I

As a Tier 1 Technical Support Specialist at SP Data Digital, you will be the first line of technical assistance for home security services, handling both incoming and outgoing calls to provide technical assistance and solutions to existing customers. This role involves troubleshooting company products and services, using systems to dispatch technicians if necessary, and requires strong communication skills, empathy, and technical aptitude.

Tier 1 Technical Support Specialist

The Client Service Specialist I at Terracon is responsible for managing all aspects of a Stage1 project to ensure its safe completion on time, within scope, and budget. This role involves completing the Stage1 project as per its contracted scope, monitoring progress and performance against the project plan, conducting meetings, preparing reports, setting priorities, assigning tasks, and coordinating project staff to meet targets and milestones. The position also includes coordinating with the Authorized Project Reviewer, approving invoices, preparing change orders, and participating in LifeCycle Management.

Client Service Specialist I

The Customer Specialist I is a mid-level technical support role at DealerOn, Inc., responsible for providing outstanding technical support to customers by resolving issues through multiple contact channels. This role involves providing first level product expertise, enhancing the customer experience, and demonstrating a consultative servicing approach. The position is remote, based out of the Rockville, MD headquarters, and requires a well-organized individual with the ability to work independently in a dynamic environment.

Customer Specialist I

Work from home as a customer support representative, managing tickets at CRM platform, guiding customers, monitoring network activity for abnormalities, and consulting with other departments. This role involves working together with team members to improve customer service procedures and assisting with other tasks as needed.

Customer Support Specialist

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

The Service Desk Technician at Ankura is responsible for providing Tier 1 support to all Ankura end users, serving as the first point of contact for technical issues. This role involves remote support, documenting requests in the ticketing system, and ensuring consistent, world-class support across various technical areas such as end user hardware and software, user access, network connectivity, and telephony.

Associate, Data & Technology, IT Service Desk Technician - Level 1

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

LCS is seeking a part-time Technical Support Specialist to join their team remotely, focusing on providing expert support for Rent Manager software. The role involves troubleshooting customer issues, providing superior customer service, and working closely with internal departments to improve processes. This position is ideal for individuals who excel in detail-oriented tasks and enjoy resolving complex problems.

Technical Support - Part Time Fully Remote

Technical Support Specialist

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