As a Customer Service Representative at Synchrony Financial, you will handle inbound calls from cardholders, ensuring exceptional customer service. This role involves maintaining up-to-date customer information, resolving inquiries, authorizing sales, and building relationships with clients, customers, and colleagues. This is a work from home position based in Rapid City, SD, with occasional in-person training required.

Customer Service - Full Time - Work From Home

Customer Service Representative

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

The Technical Support Manager at Seneca Resources is responsible for overseeing the technical service-related operations of the organization. This includes managing inventory levels, overseeing the work of engineering, IT, and maintenance staff, and optimizing operational processes to meet customer needs. The role also involves leading and directing team members to foster a positive and productive work environment.

Technical Support Manager

The Customer Service Representative at AAA Northern California, Nevada & Utah is primarily responsible for delivering outstanding service and value to members through genuine care, personal service, and meeting needs and expectations. This role involves performing fundamental customer interactions, promoting AAA products and services, and ensuring process implementation and standard operating procedures are met. The position is full-time, onsite in Alameda, CA, focusing on AAA Smart Home sales, DMV services, and greeting/floor leading.

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Service Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

Robert Half is seeking a Technical Customer Support professional to join their team remotely. The role involves providing technical assistance to clients, processing customer applications, and maintaining accurate customer records. This long-term contract position offers a unique opportunity to engage with customers, handle their technical issues, and manage customer interactions efficiently.

Technical Customer Support

The Helpdesk Analyst role at the State of Maine is a short-term, contract position focused on providing urgent support for the MCC Helpdesk team during the new Fall Semester. This remote role involves assisting with student volume issues using Windows 10 or 11 computers and a smartphone, with all necessary tools provided by the organization. The analyst will engage in tier 1 support for enterprise applications and infrastructure divisions, requiring a broad knowledge of multiple user and server hardware, software, and Software as a Service environments.

Helpdesk Analyst (Remote Role)

Helpdesk Analyst

Guidehouse is seeking an IT professional with experience in technical support to join their Service Desk team. The role involves providing 1st and 2nd level IT support to Guidehouse employees globally, troubleshooting various technical issues, and documenting solutions. The position requires strong communication skills, the ability to work effectively in a team, and proficiency in using support tools. This is a remote position with no travel required.

Service Desk Front Line Support Agent

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