As a Customer Service Representative at Synchrony Financial, you will handle inbound calls from cardholders, ensuring exceptional customer service. This role involves maintaining up-to-date customer information, resolving inquiries, authorizing sales, and building relationships with clients, customers, and colleagues. This is a work from home position based in Rapid City, SD, with occasional in-person training required.

Customer Service - Full Time - Work From Home

Customer Service Representative

Gentle Dental is seeking full and part-time Customer Service Representatives to join their team. The role involves managing patients from clinical diagnosis to treatment acceptance, including financial planning and available options based on proposed treatment. This position is crucial in leading patients to a happy and healthy smile, with opportunities for personal and career success within the company.

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

Milestone Technologies, Inc. is seeking a Help Desk Technician to join their IT Help Desk Operations team. The role involves providing technical and non-technical support, including hardware and software support, to both local and global internal users. The ideal candidate will have experience in supporting Mac and PC environments, possess strong troubleshooting skills, and be adept at resolving complex technical issues efficiently. This position requires working Monday through Friday during standard business hours.

IT Help Desk Technician

Help Desk Technician

The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

As a Technical Support Specialist, you will provide technical support for hardware, software, store networks, and applications using remote tools and cloud technology. This role involves managing simultaneous connections to multiple stores and equipment, prioritizing repairs, monitoring network issues, and providing solutions to bring equipment to full functionality. This is a contract position requiring at least 5 years of experience and offers the opportunity for growth.

Front End Infrastructure/CAD Senior Engineer

Technical Support Specialist

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

The Technical Support Manager at Seneca Resources is responsible for overseeing the technical service-related operations of the organization. This includes managing inventory levels, overseeing the work of engineering, IT, and maintenance staff, and optimizing operational processes to meet customer needs. The role also involves leading and directing team members to foster a positive and productive work environment.

Technical Support Manager

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Service Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

eGain Corporation is seeking a highly skilled Technical Support Engineer with 3 to 5 years of experience to support their enterprise-level SaaS application. The role involves advanced application support, code analysis, UI debugging, problem-solving, collaboration, on-call rotation, and process improvement. The ideal candidate will have a strong background in Java, JavaScript, MySQL, and possess excellent analytical and problem-solving skills.

Technical Support Engineer

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Helpdesk Support Jobs in Milpitas, CA Hiring Now