As a Service Desk Analyst at CAI, you will be responsible for providing Level 1 technical support to users, ensuring efficient and accurate support via phone, email, or chat. This role involves general IT end-user support, including troubleshooting hardware and software, resetting passwords, and providing first-level support. The position is full-time and remote, requiring strong customer service skills and technical knowledge.

Service Desk Analyst

Robert Half is seeking a Service Desk Technician - Tier 1 to support a local credit union in the Pacific Northwest. This role involves evaluating, prioritizing, troubleshooting, routing, and answering support requests from end-users, with a focus on managing trouble tickets, escalating issues, and contributing to support systems development. This is a long-term contract position that is 100% remote, requiring a specific schedule.

Service Desk Technician

Service Desk Technician - Tier 1

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience through engaging with customers, resolving issues, and providing efficient checkout service. This role involves registering sales, recommending items for sale, maintaining store cleanliness and merchandising, and ensuring compliance with state and local laws regarding regulated products. The associate will also assist in the photo area, web pick-up, and maintain store appearance.

Customer Service Associate

The Service Desk Specialist I at Sutter Health provides first-level support to clients via various modes of contact, including phone and portal, offering resolution of technical problems and information technology issues for desktop, laptop, or network services. This role involves ensuring the timely resolution of issues or escalating them to appropriate technical support personnel, supporting Service Desk service level metrics, and performing Service Management Access Specialist functions. The position is eligible for work from home within the Sutter Health Northern California footprint.

Service Desk Specialist I

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

Tanaq Support Services is seeking a mid-level Technical Assistance Specialist to support a Tribal Implementation Center under the Public Health Data Modernization Program. This role involves providing technical assistance and aiding Tribes and Tribal organizations in data modernization efforts, ensuring culturally-appropriate approaches that respect indigenous values and Tribal data sovereignty. The position is fully remote, based in Atlanta, GA or anywhere in the U.S., with some travel required.

Technical Assistance Specialist, Mid - Tribal Support

Technical Assistance Specialist

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

The Customer Relations Associate at Cabela's is responsible for performing various customer service activities, including greeting and acknowledging customers, handling merchandise with care, providing information and direction to customers, and ensuring a pleasant and productive shopping experience. This role also involves handling firearms, checking in vendor representatives, managing customer returns, selling licenses, and promoting company programs.

Part Time Customer Relations Associate

Customer Relations Associate

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

The Associate Managed Services Support Engineer at i3 Verticals is responsible for overseeing, maintaining, expanding, and ensuring the optimal performance of hosted and customer on-premise systems. This role involves assisting with the implementation and design of solutions, providing continuous support, maintenance, and enhancement of systems, and resolving alert conditions among other duties.

Associate Managed Services Support Engineer

Insight Global is seeking Service Desk Analysts to join the fully remote, 365, 24x7 Level 1 Service Desk for an international law firm. This role focuses on phone support, 1st level support, and managing processes for Incident, Change, Service Request, and Problem Management. The position requires customer service-oriented, high energy, professional individuals eager to learn new technologies. Analysts will handle 400-500 contacts a day, with 33% of tickets being calls and 67% emails, and may need to work on US holidays on a skeleton crew.

Tier 1 Service Desk Analyst (REMOTE) - DAY SHIFTS

The Associate Technical Services Engineer at HealthEdge Software Inc is responsible for client-facing consulting and delivery of maintenance releases and patches of the HealthRules products. This role involves requirements gathering, facilitating client sessions, triaging service delivery issues, and obtaining client acceptance on delivered services. It requires a 15 to 20% off-hours activity for production deployments.

Associate Technical Services Engineer

Humach is seeking individuals for future remote customer service/sales positions, with no immediate openings available. Candidates must reside in IA, WI, or TX and complete a PC scan to meet all requirements. The ideal candidate is a dependable, ambitious, and positive person with strong communication skills, capable of providing exceptional customer service and sales support.

Sales Representative (Remote)

Customer Service/Sales Associate

GovCIO is seeking a Service Desk Administrator to provide user support and customer service on government customer computer applications and platforms. This fully remote position involves troubleshooting problems, advising on appropriate actions, and handling user issues and requests. The role requires a high school diploma with 5+ years of technical support experience, including Microsoft Windows 10/11 and Office suite, and 3+ years of experience with ServiceNow.

Service Desk Administrator (Journeyman)

Service Desk Administrator

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. This is a full-time, work-from-home position with inbound technical support responsibilities, no sales requirements, and a comprehensive training program. The role involves working with customers to identify service needs, offering solutions, and providing world-class customer service.

Technical Support Representative

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IT Service Desk Associate Jobs in River Oaks, TX Hiring Now