The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

Service Desk Technician

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

The IT Assistant at Synergy Senior Management will assist the IT Manager in providing technical support to senior care facilities, including troubleshooting, maintaining hardware and software systems, and providing general technical assistance to staff. This role is ideal for a detail-oriented, tech-savvy individual with a passion for problem-solving in a fast-paced environment.

IT Assistant

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

The Technical Support Manager at Seneca Resources is responsible for overseeing the technical service-related operations of the organization. This includes managing inventory levels, overseeing the work of engineering, IT, and maintenance staff, and optimizing operational processes to meet customer needs. The role also involves leading and directing team members to foster a positive and productive work environment.

Technical Support Manager

We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. This entry-level position is ideal for recent graduates looking to start their careers in IT support. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance, providing initial support and troubleshooting for various IT issues.

Service Desk Specialist

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

Carvana is seeking an Associate Systems Administrator for their Remote Field Services team. This role involves providing on-site IT support, including setting up new remote locations and supporting existing ones across all aspects of IT (desktop, server, network, security surveillance, and AV). The position requires traveling up to three hours to assist with IT issues and is a service desk and user-facing support role. The ideal candidate will be enthusiastic, energetic, and possess advanced skills in various IT areas.

Associate Systems Administrator, Remote Field Services

Associate Systems Administrator

A Customer Care Associate at AIDA Healthcare is responsible for providing excellent customer service to all customers, including Case Management and Social Work staff, IT staff, Post-Acute Intake and Admission staff, Physicians, and fellow coworkers. This role involves supporting customers through various channels, maintaining a customer-first mentality, and quickly learning AIDA’s products to assist with navigation and technical investigations.

Customer Care Associate

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

Tufin is seeking a passionate Associate Technical Account Manager (TAM) to drive optimal usage and ensure complete adoption of Tufin technologies among clients, primarily in the post-sales phase. The role involves client engagement, technical expertise, customer support, and cross-functional collaboration to enhance product usage and client satisfaction.

Associate Technical Account Manager

The Customer Service Associate at WesBanco Bank, Inc. is a key member of the contact center, responsible for resolving inbound customer requests related to bank products and services. This role is crucial for providing professional and courteous customer support, often being the primary interaction a customer has with the bank for support. The position is remote, within the bank's footprint, and may occasionally require in-person meetings.

Customer Service Associate - Customer Service Center

Customer Service Associate

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IT Help Desk Associate Jobs in Grand Blanc, MI Hiring Now