American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

Service Desk Technician

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

Airtable is seeking an IT Systems Engineer to assist in integrating Airtable into existing systems and expanding internal enterprise use. The role involves applying Airtable and integration experience to increase adoption, improve internal applications, provide training, and analyze new SaaS use cases for development on Airtable. The focus areas include increasing adoption, improving internal applications, providing training and development for IT personnel, and analyzing new SaaS use cases for development.

TECHNICAL OPERATIONS AIRTABLE SPECIALIST

IT Systems Engineer

We are seeking a highly motivated and enthusiastic Service Desk L1 Engineer to join our IT team. This entry-level position is ideal for recent graduates looking to start their careers in IT support. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance, providing initial support and troubleshooting for various IT issues.

Service Desk Specialist

We are seeking a Service Desk to join our team in the manufacturing industry. This role involves providing technical support and assistance to customers, resolving their issues, and maintaining an efficient system of operation. It offers a contract to hire opportunity, is 100% remote, and requires availability for specific hours. This position is local to Minnesota and offers a chance for long-term employment.

Service Desk

ManpowerGroup is seeking a Customer Support Technician for a Fortune 500 client, a world-leading insurance company, for a 100% remote, 5+ month contract position with high potential for extension and permanent conversion. The role involves collaborating with multiple teams and requires proven experience in customer service, client relations, sales, or a similar field. Experience in healthcare settings or with healthcare benefits is highly valued.

Customer Support Technician

The IT Support Technician at University of Utah Health will provide remote IT services for patients and staff, focusing on network communications, systems administration, or systems development. This role involves troubleshooting, resolving technical problems, and documenting issues to ensure timely resolution. The position is designed for current University of Utah students and requires flexible work ethics, excellent customer service, and the ability to work well in a team environment.

IT Support Technician - IT Service Desk

IT Support Technician

The Technical Support Manager at Seneca Resources is responsible for overseeing the technical service-related operations of the organization. This includes managing inventory levels, overseeing the work of engineering, IT, and maintenance staff, and optimizing operational processes to meet customer needs. The role also involves leading and directing team members to foster a positive and productive work environment.

Technical Support Manager

As a Technical Support Engineer at Gong, you will be at the forefront of the Gong customer experience, providing an exceptional and consultative support experience for customers using Gong's products. This role involves providing support via email, web, and/or phone, mastering Gong's products, collaborating closely with Engineering to triage potential bugs, and creating innovative resources to equip and educate customers and peers. The position requires a blend of technical expertise, communication skills, and a passion for creating raving fans among Gong's customers.

Technical Support Engineer

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

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IT Help Desk Jobs in Grand Blanc, MI Hiring Now