The Help Desk Technician, under the direct supervision of the Director of IT, is responsible for providing support to the operation, integrity, and security of the company’s end-user devices and systems. This includes help desk support for Microsoft Windows, Office 365, and various desktop programs, as well as support for Windows Print Servers, Printers, Desktop and Laptop Computers, IP Phones, Fax Machines, Windows Server, and other systems.

Systems Support Specialist- Help Desk

Help Desk Technician

The IT Help Desk Technician at ImageFIRST Healthcare Laundry Specialists is responsible for providing technical assistance and support related to the organization's computer systems, hardware, and software applications. This role serves as the initial point of contact for all end-user requests and issues, managing assigned requests through a Help Desk application and escalating as needed. The technician will interact with management at all levels and information technology professionals to provide IT services, requiring a highly driven, self-managed individual with initiative and problem-solving skills.

IT Help Desk Technician

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

The Help Desk Analyst at Mersen USA EP Corp is a field-based role responsible for providing consistent, quality support to customers, following and developing new sales leads, meeting sales volume objectives, coordinating technical support, and intervening in customer service issues. This position requires a blend of sales and technical skills, with a focus on maintaining superior relations with the customer base, developing sales strategies, and ensuring accurate sales forecasts and administration.

Help Desk Analyst

The Help Desk Administrator at Caliber Service Management is responsible for responding to and diagnosing software problems through discussions with employees and partners, involving system problem recognition, research, and resolution. This role includes resolving less complex problems immediately and assigning more complex problems to higher level support, with an opportunity for advancement for self-motivated individuals with excellent technical skills.

Help Desk Administrator

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Service Desk Technician

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

The IT Support Manager at Keystone Technologies oversees a team of help desk engineers, ensuring timely resolution of IT support tickets and the efficient operation of all networks, workstations, and software. This role involves managing network architecture, collaborating with a Managed Service Provider for server reliability, and providing technical support for both in-person and remote employees. The manager also develops help desk policies, maintains IT asset inventory, ensures compliance with software licensing, and collaborates with the VP of IT and Senior Systems and Network Engineer to enhance IT infrastructure.

IT SUPPORT MANAGER (HYBRID)

IT Support Manager

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

The IT Help Desk Analyst at TridentCare is responsible for investigating and resolving software and hardware problems of TridentUSA Healthcare computer users. This role involves performing standard Service Desk functions, maintaining high customer satisfaction, and providing on-call support as part of a rotation. The analyst will handle the complete call life cycle, including problem recognition, research, isolation, resolution, and follow-up for routine user issues, escalating more complex problems if necessary.

IT Help Desk Analyst

firstPRO is seeking an IT Support Specialist to join our client’s team, working across two locations in Bala Cynwyd and Broomall. This role involves a range of IT support tasks, including managing and resolving IT support tickets, diagnosing network issues, configuring printers, and providing remote technical assistance. It is a contract to hire position that requires onsite work with a time split between two locations.

IT Support Specialist

Airtable is seeking an IT Systems Engineer to assist in integrating Airtable into existing systems and expanding internal enterprise use. The role involves applying Airtable and integration experience to increase adoption, improve internal applications, provide training, and analyze new SaaS use cases for development on Airtable. The focus areas include increasing adoption, improving internal applications, providing training and development for IT personnel, and analyzing new SaaS use cases for development.

TECHNICAL OPERATIONS AIRTABLE SPECIALIST

IT Systems Engineer

We are seeking dedicated IT Support Specialists to join our growing team. These roles will be critical in supporting internal and external customers, managing various IT systems, and contributing to ongoing projects. The ideal candidates will have a strong customer service orientation, technical expertise, and the ability to work independently on projects.

L1/L2 Helpdesk Engineer [28668]

Helpdesk Engineer

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Information Technology Help Desk Jobs in King Of Prussia, PA Hiring Now